Quality Product Research: Southern Research Advisory Board

In the last quarter of the year, we had our Research Advisory Board meeting with our Southern Representatives. We came away with tons of valuable feedback to implement in our research ratings on Quotemonster.

Independent Chair: Tony Dench

Southern Research Advisory Board members: Travis Hamilton, Jeremy Bernstein, and Wilhelmina Eveleens

Insurer Observers: Karl Sievwright (Southern Cross), Emma Wise (AIA)

QPR Representatives: Russell Hutchinson, Aneel Ravji and Doreen Dutt

The research advisory board reviewed the following topics:

·         The proposed rating changes for the non-surgical benefit. An important subject, this discussion resulted in adjustments following the Southern Cross changes to their contract and our reweighting the feature, and others to reflect the change in claims profile for this benefit.   

·         Revised Income and Mortgage Protection Claims Model, this resulted in a range of scenarios and details that will be included in our newest claims model.

·         A handful of research reviews we have accumulated based on adviser feedback, such as, the additional of Cerebral Aneurysm, optional items included in our extras or premier Income and Mortgage Protection options, and sharing on which products should be prioritised in our legacy research.

The feedback from our Research Advisory Board meetings has overall been very valuable to our Research team and allows us to strengthen our research ratings when we gain an insight into the adviser perspective.

We look forward to our meetings in 2024!

For more information on our Research Advisory board please click here.