Chatswood serves the life and health insurance sector in New Zealand with market intelligence, data, and bespoke consulting services. Some of these are provided in conjunction with Quality Product Research Limited - a subsidiary that brings you Quotemonster.

We believe that good decisions are more likely to occur when we have good information about the market environment in which we operate. Intuitive leaps and creative decisions are always required, of course, but the more they are based on a firm foundation of observation, the better they tend to be.

Kelly O Kelly O

Updating your Product and Provider settings

Here’s a quick explainer on how to set up product and provider settings.

Our video is a quick explainer on how to set up product and provider settings, whether it’s setting your preferred premium frequency, or linking health and life providers.

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Kelly O Kelly O

Accessing the Quotemonster Policy Archive

Did you know we have a massive range of current and legacy policy documents available on Quotemonster?

We have a massive range of current and legacy policy documents available on Quotemonster – find out how to find them here.

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Kelly O Kelly O

Fidelity Life announces growth plans

Campbell Mitchell, Fidelity Life Chief Executive, has told delegates at the Engage Conference the company’s intentions to grow to a $1 billion company.

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Kelly O Kelly O

Insurance Pricing Reports

Find out how to get more information on pricing for a specific insurer when generating a research report.

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Doreen Dutt Doreen Dutt

Upcoming training sessions

We are hosting online training sessions on Researchmonster, Advicemonster and Business Risk/Research on a regular basis, we invite you and your team to join us if you’re interested in learning more about these new features.

We are hosting online training sessions on Researchmonster, Advicemonster and Business Risk/Research on a regular basis, we invite you and your team to join us if you’re interested in learning more about these new features.

Our next sessions will be: 

  • Introduction to Quotemonster – Wednesday, 30 October 2024 9:30 am-10:30 am

In this session, we will demonstrate the basic functions of our website, along with some handy tips and tricks along the way.

  • Demystifying Advicemonster - Tuesday, 29 October 2024 9:30 am-10:30 am

In this session Aneel Ravji, our AdviceTech Lead, will demonstrate how to use our needs analysis and statement of advice (SOA) tools.

  • Business Risk Research and SOAs with Quotemonster – Tuesday, 29 October 2024 11:30 am-12:15 pm

In this session, Aneel will demonstrate how to use our business risk pricing, research, and SOA functionality.

If you would like to join either of these sessions, please email your request to info@quotemonster.co.nz

Happy Crunching!

 
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Doreen Dutt Doreen Dutt

Website upgrades: what you need to know – v4.6.2

Our IT Development team have been working hard to improve the services that we offer our advisers as well as improving user experience.

Our IT Development team have been working hard to improve the services that we offer our advisers as well as improving user experience.

If you’ve noticed we’re running a bit slower than usual, please refresh your page and scroll down to ensure that you’re on our latest version – QUOTE ENGINE V.3.0 B1 | QPR V.16.0| WEB V.4.6.2

Here are the changes that we’ve made:

Researchmonster updates:

Pricing and research for Chubb Life’s Continuous Trauma option is now available, the benefit allows customers to retain their Trauma Cover post-claim, providing continuous coverage up to a maximum of 4 times the Trauma Cover sum insured. This supports customers to retain their Trauma Cover for future unrelated conditions they may get, providing financial support for treatment and other costs.

To select this option on Quotemonster, click Instant Trauma Buyback in your Advanced Options.

Chubb Life also has also released a range of enhancements effective Thursday, 26 September which we are working to release over the next few weeks, from an early review by our research team, these enhancements will have low impact on weighting, to learn more, click here.

Expiry Age is now included in our policy wording reports, to include these in your presentation to clients.

-        Click through to Research

-        Select a Benefit (e.g. Trauma Standalone)

-        Select an item (e.g. Heart Attack) which generates a pop up with the policy wording for each insurer

-        Click Print, then Download to generate a PDF copy, which now includes Expiry Age

Advicemonster updates:

Advicemonster users will notice two logos at the top left of their screen, one labelled Quotemonster and the other, Businessmonster (how snazzy does Crunchy look with his tie and briefcase!).  Quotemonster brings your recently saved personal quotes to hand, while Businessmonster shows business quotes, simply click to change between them as required.

Training sessions:

We are hosting online training sessions on Researchmonster and Advicemonster on a regular basis and invite you and your team to join us if you’re interested in learning more about these new features.

Our next sessions will be: 

Introduction to Quotemonster – Wednesday, 16 October 2024 9:30 am-10:30 am

In this session, we will demonstrate the basic functions of our website, along with some handy tips and tricks along the way.

Demystifying Advicemonster - Wednesday, 16 October 2024 11:00 am-12:00 pm

In this session Aneel Ravji, our AdviceTech Lead, will demonstrate how to use our needs analysis and statement of advice (SOA) tools.

Business Risk Research and SOAs with Quotemonster – Thursday, 17 October 2024 9:30 am-10:15 am

In this session, Aneel will demonstrate how to use our business risk pricing, research, and SOA functionality.

If you would like to join any of these sessions, please email your request to info@quotemonster.co.nz

Happy Crunching!

 
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Doreen Dutt Doreen Dutt

nib rates are now live!

We are pleased to confirm that the premium changes for nib, effective 1 October 2024 are live on Quotemonster.

We are pleased to confirm that the premium changes for nib, effective 1 October 2024 are live on Quotemonster.

There was a rate increase for Ultimate Health, Ultimate Health Max and the Specialist option, no changes to GP or Dental, Optical, and Therapeutic options.

Happy Crunching!

 
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Doreen Dutt Doreen Dutt

Website upgrade: Southern Cross Healthy Lifestyle Reward

Another upgrade we’ve recently made to Quotemonster is how users can select Southern Cross’s Healthy Lifestyle Reward. This was reviewed following adviser feedback and shows how important it is to let us know if there is something we can do to increase your user experience. 

Another upgrade we’ve recently made to Quotemonster is how users can select Southern Cross’s Healthy Lifestyle Reward. This was reviewed following adviser feedback and shows how important it is to let us know if there is something we can do to increase your user experience. 

What is the Healthy Lifestyle (HLR) Reward?

The Healthy Lifestyle Reward is a 10% discount on premium for new members who meet certain healthy lifestyle criteria and applies for up to two years.

(i) To qualify the client must be aged 21 or older and answer yes to:

  • Are you a non-smoker?

  • Do you eat at least five servings of fruit and vegetables a day?

  • Do you do 30 minutes of moderate physical activity on most of the days of the week?

  • Women: do you drink 2 or less glasses of alcohol a day?

  • Men: do you drink 3 or less glasses of alcohol a day?

How to include the HLR on Quotemonster

Add in your client and health benefit details as normal, then click the company’s logo in your Result window, ensure Healthy Lifestyle Reward is selected, click Re-Crunch and your premium for Southern Cross will now include the 10% discount.

If you have any questions or feedback on this updated feature, please reach out to us on info@quotemonster.co.nz

Happy Crunching!

 
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Doreen Dutt Doreen Dutt

Te Wiki o Te Reo Māori - Māori Language Week

In light of Māori Language week, which runs from 16th to 23rd September this year, we’d like to give a shout out to Accuro for including this gem in their SmartCare and SmartCare+ policy document.

In light of Māori Language week, which runs from 16th to 23rd September this year, we’d like to give a shout out to Accuro for including this gem in their SmartCare and SmartCare+ policy document.

“whāngai means a child from your extended whānau who you raise or bring up within your family and who has been accepted as a participant in the member’s plan. A whāngai is considered a dependant under this policy.”

We spotted this when reviewing their updated policy document that launched at the start of this month, the term is used in sections on dependents, well done to Accuro for bringing te reo Māori into the spotlight and acknowledging our country’s unique history. 

Basic te reo you could try to use today:

‘Kia ora’ is a greeting as well as a general expression of appreciation. In Māori, ‘tēnā koe’ is a formal greeting to one person, ‘tēnā kōrua’ is a formal greeting to two people, and ‘tēnā koutou’ is a formal greeting to many.

If you’re interested in learning more about Māori Language week, National Today does a great job of breaking it down, click here to read the full article.

 
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Doreen Dutt Doreen Dutt

Quality Product Research: Research Advisory Board – Central

We recently held our first Research Advisory Board meeting of the year with our Central Representatives and as usual received a lot of feedback to bring back to our team.

We recently held our first Research Advisory Board meeting of the year with our Central Representatives and as usual received a lot of feedback to bring back to our team.

Independent Chair: Tony Dench

Insurer Observers: Amanda Harlen (Asteron Life), Helena Harbrow (Partners Life)

Board members: Samuel Rees-Thomas, Louise Grinstead, Joshua Logan (stepping down)

QPR Representatives: Russell Hutchinson, Doreen Dutt

The research advisory board reviewed the following topics:

·        Research report design, specifically a revamp of our Summary and Detailed Head-to-Head report to provide more details

·        Allowing for more flexibility in how advisers can present reports.

·        A review of our current trauma buyback options, we propose including an additional button, Buyback + Instant Buyback under the trauma Advanced Options and once selected, the best of the two scores will be quoted and displayed in the research.  

·        The proposed rating for non-PHARMAC, recently we created an infographic comparing non-PHARMAC medicines between providers and we will use this to revise the rating for this benefit within medical.

The feedback from our Research Advisory Board meetings has overall been very valuable to our research team and allows us to strengthen our research ratings when we gain an insight into the adviser perspective.

Since the meeting we have the news that Josh Logan is stepping aside from the role for the time being, we thank Josh for his service and look forward to inviting him back at some point in the future.

If you’re interested in providing feedback on any of the topics above, please reach out to our research team on info@quotemonster.co.nz or join us for our research deep dive scheduled for Thursday, 19 September 2024 11:30 am-12:30 pm.

We look forward to visiting our Southern team later this year.  

For more information on our Research Advisory board please click here.

 
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