Chatswood serves the life and health insurance sector in New Zealand with market intelligence, data, and bespoke consulting services. Some of these are provided in conjunction with Quality Product Research Limited - a subsidiary that brings you Quotemonster.
We believe that good decisions are more likely to occur when we have good information about the market environment in which we operate. Intuitive leaps and creative decisions are always required, of course, but the more they are based on a firm foundation of observation, the better they tend to be.
Quality Product Research: Research Advisory Board – Central
We recently held our first Research Advisory Board meeting of the year with our Central Representatives and as usual received a lot of feedback to bring back to our team.
We recently held our first Research Advisory Board meeting of the year with our Central Representatives and as usual received a lot of feedback to bring back to our team.
Independent Chair: Tony Dench
Insurer Observers: Amanda Harlen (Asteron Life), Helena Harbrow (Partners Life)
Board members: Samuel Rees-Thomas, Louise Grinstead, Joshua Logan (stepping down)
QPR Representatives: Russell Hutchinson, Doreen Dutt
The research advisory board reviewed the following topics:
· Research report design, specifically a revamp of our Summary and Detailed Head-to-Head report to provide more details
· Allowing for more flexibility in how advisers can present reports.
· A review of our current trauma buyback options, we propose including an additional button, Buyback + Instant Buyback under the trauma Advanced Options and once selected, the best of the two scores will be quoted and displayed in the research.
· The proposed rating for non-PHARMAC, recently we created an infographic comparing non-PHARMAC medicines between providers and we will use this to revise the rating for this benefit within medical.
The feedback from our Research Advisory Board meetings has overall been very valuable to our research team and allows us to strengthen our research ratings when we gain an insight into the adviser perspective.
Since the meeting we have the news that Josh Logan is stepping aside from the role for the time being, we thank Josh for his service and look forward to inviting him back at some point in the future.
If you’re interested in providing feedback on any of the topics above, please reach out to our research team on info@quotemonster.co.nz or join us for our research deep dive scheduled for Thursday, 19 September 2024 11:30 am-12:30 pm.
We look forward to visiting our Southern team later this year.
For more information on our Research Advisory board please click here.
Quality Product Research: Research Advisory Board – Northern
We recently held our first Research Advisory Board meeting of the year with our Northern Representatives and as usual returned to Quotemonster HQ with a pack of valuable feedback.
We recently held our first Research Advisory Board meeting of the year with our Northern Representatives and as usual returned to Quotemonster HQ with a pack of valuable feedback.
Board members: Anand Srinivasan, Allan Gillbanks and Katrina Church
Independent Chair: Tony Dench
Insurer Observers: Connor Ryan (Fidelity Life) and Kirsten Raynor (Asteron Life)
QPR Representatives: Russell Hutchinson, Doreen Dutt and Sara Alani
The research advisory board reviewed the following topics:
· Income and Mortgage Protection Weighting Review
· Business Insurance - Key Person Rating
· The Addition of Legacy Research to our Standard Quote Flow
· A handful of research reviews we have accumulated based on adviser feedback
The feedback from our Research Advisory Board meetings has overall been very valuable to our Research team and allows us to strengthen our research ratings when we gain an insight into the adviser perspective.
We look forward to visiting our Central and Southern teams later this year.
For more information on our Research Advisory board please click here.
Quality Product Research: Southern Research Advisory Board
In the last quarter of the year, we had our Research Advisory Board meeting with our Southern Representatives, and we came away with tons of valuable feedback to begin to implement in our research ratings on Quotemonster.
In the last quarter of the year, we had our Research Advisory Board meeting with our Southern Representatives. We came away with tons of valuable feedback to implement in our research ratings on Quotemonster.
Independent Chair: Tony Dench
Southern Research Advisory Board members: Travis Hamilton, Jeremy Bernstein, and Wilhelmina Eveleens
Insurer Observers: Karl Sievwright (Southern Cross), Emma Wise (AIA)
QPR Representatives: Russell Hutchinson, Aneel Ravji and Doreen Dutt
The research advisory board reviewed the following topics:
· The proposed rating changes for the non-surgical benefit. An important subject, this discussion resulted in adjustments following the Southern Cross changes to their contract and our reweighting the feature, and others to reflect the change in claims profile for this benefit.
· Revised Income and Mortgage Protection Claims Model, this resulted in a range of scenarios and details that will be included in our newest claims model.
· A handful of research reviews we have accumulated based on adviser feedback, such as, the additional of Cerebral Aneurysm, optional items included in our extras or premier Income and Mortgage Protection options, and sharing on which products should be prioritised in our legacy research.
The feedback from our Research Advisory Board meetings has overall been very valuable to our Research team and allows us to strengthen our research ratings when we gain an insight into the adviser perspective.
We look forward to our meetings in 2024!
For more information on our Research Advisory board please click here.
