Troubleshooting – Two Factor Authentication (2FA) for Microsoft Edge

Recently, we’ve noticed a high volume of calls and emails about two factor authentication (2FA), here is a solution that may help if you find that you’re needing to verify the same device more than once in a thirty-day period. 

Microsoft Edge

1.      On your device, open Microsoft Edge.

2.      Copy and paste the following website address into your browser: edge://settings/clearBrowsingDataOnClose OR at the top right, click More (three horizontal dots), then click Settings. 

3.      On the left menu, click Privacy, search, and services.

4.      Scroll down to Clear browsing data and select Choose what to clear every time you close the browser. 

5.      Ensure the toggle is off in Cookies and other site data OR if you prefer to leave this option on for other sites, enter the following [*.]quotemonster.co.nz to Add a site and tick Include third-party cookies on this site.

We hope this helps, however, if you continue to encounter issues with 2FA please reach out to our team on info@quotemonster.co.nz.