Chatswood serves the life and health insurance sector in New Zealand with market intelligence, data, and bespoke consulting services. Some of these are provided in conjunction with Quality Product Research Limited - a subsidiary that brings you Quotemonster.
We believe that good decisions are more likely to occur when we have good information about the market environment in which we operate. Intuitive leaps and creative decisions are always required, of course, but the more they are based on a firm foundation of observation, the better they tend to be.
Website and research upgrades: what you need to know – website version v4.6.3 / QPR v16.2
Here are the changes that we’ve recently made on Quotemonster.
Here are the changes that we’ve recently made on Quotemonster:
Researchmonster updates:
- Pricing and research for Fidelity Life’s Specific Injury is now available.
Specific injury cover pays a lump sum when you suffer from one of the 30 defined specific injuries as a result of an accident.
These injuries include certain fractures, burns, loss of sight, loss of hearing, loss of use of one limb and more, where the required definition is met. Where your injury is covered, the payout will depend on how severe the specific injury is. To learn more, click here.
To select this option on Quotemonster, ensure you have included qualifying covers (e.g. Life, Trauma or Income) in your quote.
Fidelity Life has also released a range of enhancements to Life, Trauma and Multi Trauma, effective 20 November 2024. These changes are reflected in our product ratings on Quotemonster. To learn more, click here.
- Updated pricing and research for Pinnacle Life enhancements now available.
Pinnacle Life have updated their definitions for cancer, heart attack, stroke, and bypass surgery, along with the addition of 16 covered conditions such as Cardiac Arrest, Major Head Trauma, Meningitis / Meningococcal Disease, Rheumatoid Arthritis and more effective 7 October 2024.
Quotemonster provides research for Pinnacle Life’s Life, Trauma Accelerated, TPD Any Occ Accelerated and Income Products, plus pricing for Life and Trauma in the ‘Estimates’ section. To learn more, click here.
- Research for AIA Specified Accidental Injury is now available.
AIA have completed Phase two of their planned changes to accidental injury.
Quoting and research is now available for this version, which was released on 1 November 2024. To learn more, click here.
Noteworthy mentions regarding updates above:
Research on previous policy document versions (if applicable) can be found in our Standalone Head to Head.
The following infographics have also been updated:
· Personal Product Rating Map
· Standalone Head to Head Product Map
· Health Benefit Maximums
· Insurer Pass Backs and Policy Terms
Training sessions:
Our team hosts online training sessions on a regular basis and invites you and your colleagues to join us if you’re interested in learning more about our services.
Our next sessions will be:
Introduction to Quotemonster – Wednesday, 11 December 2024 10:30 am-11:30 am
In this session Kelly Pulham, our National Partnerships Lead, will demonstrate the basic functions of our website, along with some handy tips and tricks along the way.
Demystifying Advicemonster - Wednesday, 11 December 2024 12:00 pm-1:00 pm
In this session Aneel Ravji, our AdviceTech Lead, will demonstrate how to use our needs analysis and statement of advice (SOA) tools.
Business Risk Research and SOAs with Quotemonster – Thursday, 12 December 2024 9:30 am-10:15 am
In this session, Aneel will demonstrate how to use our business risk pricing, research, and SOA functionality.
Introduction to Kiwimonster - Wednesday, 4 December 2024 9:30 am-9:50 am
A session on our brand spanking new service – Kiwimonster.
If you would like to join any of these sessions, please email your request to info@quotemonster.co.nz
Happy Crunching!
Website upgrades: what you need to know – v4.6.2
Our IT Development team have been working hard to improve the services that we offer our advisers as well as improving user experience.
Our IT Development team have been working hard to improve the services that we offer our advisers as well as improving user experience.
If you’ve noticed we’re running a bit slower than usual, please refresh your page and scroll down to ensure that you’re on our latest version – QUOTE ENGINE V.3.0 B1 | QPR V.16.0| WEB V.4.6.2
Here are the changes that we’ve made:
Researchmonster updates:
Pricing and research for Chubb Life’s Continuous Trauma option is now available, the benefit allows customers to retain their Trauma Cover post-claim, providing continuous coverage up to a maximum of 4 times the Trauma Cover sum insured. This supports customers to retain their Trauma Cover for future unrelated conditions they may get, providing financial support for treatment and other costs.
To select this option on Quotemonster, click Instant Trauma Buyback in your Advanced Options.
Chubb Life also has also released a range of enhancements effective Thursday, 26 September which we are working to release over the next few weeks, from an early review by our research team, these enhancements will have low impact on weighting, to learn more, click here.
Expiry Age is now included in our policy wording reports, to include these in your presentation to clients.
- Click through to Research
- Select a Benefit (e.g. Trauma Standalone)
- Select an item (e.g. Heart Attack) which generates a pop up with the policy wording for each insurer
- Click Print, then Download to generate a PDF copy, which now includes Expiry Age
Advicemonster updates:
Advicemonster users will notice two logos at the top left of their screen, one labelled Quotemonster and the other, Businessmonster (how snazzy does Crunchy look with his tie and briefcase!). Quotemonster brings your recently saved personal quotes to hand, while Businessmonster shows business quotes, simply click to change between them as required.
Training sessions:
We are hosting online training sessions on Researchmonster and Advicemonster on a regular basis and invite you and your team to join us if you’re interested in learning more about these new features.
Our next sessions will be:
Introduction to Quotemonster – Wednesday, 16 October 2024 9:30 am-10:30 am
In this session, we will demonstrate the basic functions of our website, along with some handy tips and tricks along the way.
Demystifying Advicemonster - Wednesday, 16 October 2024 11:00 am-12:00 pm
In this session Aneel Ravji, our AdviceTech Lead, will demonstrate how to use our needs analysis and statement of advice (SOA) tools.
Business Risk Research and SOAs with Quotemonster – Thursday, 17 October 2024 9:30 am-10:15 am
In this session, Aneel will demonstrate how to use our business risk pricing, research, and SOA functionality.
If you would like to join any of these sessions, please email your request to info@quotemonster.co.nz
Happy Crunching!
Website upgrade: Southern Cross Healthy Lifestyle Reward
Another upgrade we’ve recently made to Quotemonster is how users can select Southern Cross’s Healthy Lifestyle Reward. This was reviewed following adviser feedback and shows how important it is to let us know if there is something we can do to increase your user experience.
Another upgrade we’ve recently made to Quotemonster is how users can select Southern Cross’s Healthy Lifestyle Reward. This was reviewed following adviser feedback and shows how important it is to let us know if there is something we can do to increase your user experience.
What is the Healthy Lifestyle (HLR) Reward?
The Healthy Lifestyle Reward is a 10% discount on premium for new members who meet certain healthy lifestyle criteria and applies for up to two years.
(i) To qualify the client must be aged 21 or older and answer yes to:
Are you a non-smoker?
Do you eat at least five servings of fruit and vegetables a day?
Do you do 30 minutes of moderate physical activity on most of the days of the week?
Women: do you drink 2 or less glasses of alcohol a day?
Men: do you drink 3 or less glasses of alcohol a day?
How to include the HLR on Quotemonster
Add in your client and health benefit details as normal, then click the company’s logo in your Result window, ensure Healthy Lifestyle Reward is selected, click Re-Crunch and your premium for Southern Cross will now include the 10% discount.
If you have any questions or feedback on this updated feature, please reach out to us on info@quotemonster.co.nz
Happy Crunching!
Website upgrades: what you need to know
Our IT Development team have been working hard to improve the services that we offer our advisers as well as improving user experience.
Our IT Development team have been working hard to improve the services that we offer our advisers as well as improving user experience.
If you’ve noticed we’re running a bit slower than usual, please refresh your page and scroll down to ensure that you’re on our latest version – QUOTE ENGINE V.3.0 B1 | QPR V.16.0| WEB V.4.6.1
Here are the changes that we’ve made:
Researchmonster updates:
The Compare Premium chart now shows the total premium and adjusts when you click the colour key to remove a benefit. If you do decide to remove a benefit entirely, don’t forget to head back to the benefit details, unselect and re-crunch to reflect this in your PDF research report.
The Blog feature will now take you to www.chatswood.co.nz, Chatswood serves the life and health insurance sector in New Zealand with market intelligence, data, and bespoke consulting services in conjunction with Quality Product Research Limited – a subsidiary that brings you Quotemonster.
Serious Trauma research is live on our normal quote flow and Standalone Head to Head, this includes Asteron Life’s Major Trauma, Partner’s Life Serious Trauma and AIA’s Progressive Care.
To quote this, simply select Accelerated or Standalone Trauma and click the Severe Trauma tickbox, you will need to split the amount between standard and severe to generate a quote for all three insurers.
If you’re interested in severe (and not standard) a handy tip is to enter in $1 to standard then the full amount for severe, however Asteron Life will drop off as they require a minimum sum insured of $5,000 for their standard trauma cover.
By splitting the cover amount, you can generate a quote that contains both AIAs’ Critical Conditions Cover and Progressive Care.
To get a comparison for AIA, ensure that your default trauma product is Critical Conditions, then when severe is selected, the comparison generated is split between Critical Conditions and Progressive Care.
This method does need more work in future and any feedback that you have can help us during the next stage of development, so please reach out to us with your thoughts.
Advicemonster updates:
A highly requested feature is now available for Advicemonster users, in our Business Insurance feature, users now have the ability to search for a company and pull through information from the New Zealand Business Register, this will be displayed in the Business Details section (further edits can be made) then shown in your Statement of Advice (SoA).
The following options are now available for quoting and research in Business Insurance:
- Business Events Increase Option
- Partial Disablement
Training sessions:
We are hosting online training sessions on Researchmonster and Advicemonster on a regular basis and invite you and your team to join us if you’re interested in learning more about these new features.
Our next sessions will be:
Introduction to Quotemonster – Monday, 16 September 2024 11:00 am-12:00 pm
In this session, we will demonstrate the basic functions of our website, along with some handy tips and tricks along the way.
Demystifying Advicemonster - Monday, 16 September 2024 2:00 pm-3:00 pm
In this session Aneel Ravji, our AdviceTech Lead, will demonstrate how to use our needs analysis and statement of advice (SOA) tools.
Business Risk Research and SOAs with Quotemonster – Tuesday, 17 September 2024 10:00 am-10:45 am
In this session, Aneel will demonstrate how to use our business risk pricing, research, and SOA functionality.
Checkmonster Demonstration - Tuesday, 17 September 2024 10:45 am-11:00 am
In this short session, Aneel will demonstrate how to use our newly released Checkmonster feature.
Research Deep Dive - Thursday, 19 September 2024 11:30 am-12:30 pm
Join our research team for a research deep dive meeting, subjects for the coming session are:
the challenges of comparison,
results of our research advisory board meeting consultation on non-Pharmac medicines coverage ratings,
new head-to-head report designs, and
the forthcoming IP research review.
If you would like to join either of these sessions, please email your request to info@quotemonster.co.nz
Happy Crunching!
Website upgrades: what you need to know
Our IT Development team have been working hard to improve the services that we offer our advisers as well as improving user experience.
Our IT Development team have been working hard to improve the services that we offer our advisers as well as improving user experience.
If you’ve noticed we’re running a bit slower than usual, please refresh your page and scroll down to ensure that you’re on our latest version – QUOTE ENGINE V.3.0 B1 | QPR V.15.8 | WEB V.4.6.0
Here are the changes that we’ve made:
General updates:
- All users with an active account, whether on Free, Researchmonster or Advicemonster can access the Policy Archives. Click here to view a short video showcasing this function.
- A few more handy tips and hints in the Personal and Business Product and Provider Settings.
Two factor authentication (2FA):
- Users can now submit the six-digit authentication code by hitting ‘Enter’ on their keyboard, previously you could only click ‘NEXT.’
Researchmonster updates:
- The Compare Premium chart now shows the total premium and adjusts when you click the colour key to remove a benefit. If you do decide to remove a benefit entirely, don’t forget to head back to the benefit details, unselect and re-crunch to reflect this in your PDF research report.
- In our Standalone Head to Head, the default benefit period has been updated for Income Protection comparisons, the default is now To Age 65.
Advicemonster updates:
- Advicemonster users have two options to view their Business Product and Provider Settings, access this via the main menu or the tool icon to the left of your account name.
- The default benefit period for Business Income Protection comparisons has been updated 2 Years. Many insurers offer a limited selection of products in their business insurance suite, our team have created an infographic that highlights the selections you’ll need to make to include certain products in your comparison.
Training sessions:
We are hosting online training sessions on Researchmonster and Advicemonster on a regular basis and invite you and your team to join us if you’re interested in learning more about these new features. Our next sessions will be:
Quotemonster training - Wednesday, 5 June 2024 10:00 am-11:00 am
In this session, we will demonstrate the basic functions of our website, along with some handy tips and tricks along the way.
Demystifying Advicemonster - Thursday, 6 June 2024 10:00 am-11:00 am
In this session Aneel Ravji, our AdviceTech Lead, will demonstrate how to use our needs analysis and statement of advice (SOA) tools.
Business Risk Research and SOAs - Thursday, 6 June 2024 11:30 am-12:30 pm
In this session, Aneel will demonstrate how to use our business risk pricing, research, and SOA functionality.
If you would like to join either of these sessions, please email your request to info@quotemonster.co.nz
Happy Crunching!
Research and website upgrades: what you need to know
Our Research team have made some monstrously good updates to the QPR database recently.
QPR Database V15.8 has been released!
Our Research team have made some monstrously good updates to the QPR database recently. If you’ve noticed we’re running a bit slower than usual, please refresh your page and scroll down to ensure that you’re on our latest version – QUOTE ENGINE V.3.0 B1 | QPR V.15.8 | WEB V4.5.9
Our latest updates to Researchmonster include:
- Policy documents update effective 8 March 2024
- AIA Private Health
- AIA Cancer Care
- AIA Real Health (access via Standalone Head to Head)
- ASB Private Health
o Rating changes applied to:
· Loyalty Benefits, Physiotherapy, Medical Tourism, Recovery Benefit, Exclusions
For further information on these changes, please click here.
- Asteron Life – Policy documents update effective 25 March 2024
o Rating changes in personal applied to:
· Life: Grief & Funeral Support, Terminal Illness, Child Funeral
· Trauma: Benefit Payment, ADL requirements for a range of major trauma conditions reduced from three to two - Alzheimer’s Disease, Dementia, Encephalitis, Major head Trauma, Meningitis/meningococcal Disease, Multiple Scenarios, Muscular Dystrophy, Parkinsons Disease, Peripheral Neuropathy, Stroke, Cerebral Aneurysm
· Income and Mortgage Protection: Wait Period Reduction
o Rating changes in business applied to:
· Life: Grief & Funeral Support
· Key Person: Benefit Payment Criteria, Conversion
· Trauma: Benefit Payment, Systemic Sclerosis
For further information on these changes, please click here.
- Reviews:
o Medical: sub-item remediation to Diagnostic Tests, Exclusions
o Trauma: sub-item remediation to Child Trauma, Coma, Life Cover Buyback, Upgrade Policy Wording, incidence remediation to Future Insurability, amount score remediation to Special Events Increase
o Life: sub-item remediation to Business Events Increase
o Review of nib ‘Serious Conditions Financial Support Option’
Policy document linked and updates made to:
o Pinnacle Life (all products)
o Momentum Life (all products)
Financial Strength Ratings (FSR) updates applied to:
o AA Life from AA- to AA+
o Accuro from B+ to B
o Asteron Life from AA- to A+
o Southern Cross from A to A+
Our Insurer Pass Back Rules and Policy Terms infographic has also been updated and here is where you can view and download a copy:
Standalone Head to Head is a powerful tool subscribers can use to:
- Compare legacy products for replacement business
- Compare products from the same provider; e.g., AIA Critical Conditions vs Progressive Care
- Compare different product sets; e.g., Severe Trauma vs Comprehensive Trauma
- Quick head to head research comparisons
Please note this feature is still in Beta version so please reach out to us if you have any feedback that you would like us to consider in our next round of development.
Our Health Benefit Maximums report available to Researchmonster and Advicemonster users, has also been updated to align with the updates in our research database. This quick reference guide aims to help advisers quickly identify some of the important differences when it comes to health cover benefit maximums. It doesn't include every individual niche benefit that some insurers offer, and some benefits can only be claimed on under specific circumstances (e.g., within 12 months of surgery).
Business Insurance is a powerful tool Advicemonster subscribers can use to quote, research, and run a needs analysis on for Life, Trauma, TPD and Key Person. We highly recommend joining us for our next online training session to learn more about the service, and as a thank you for attending we can offer a 14-day trial on your account for new users.
Our next session is scheduled for:
Thursday, 6 June 2024 11:30 am-12:30 pm
Upcoming training sessions:
- Introduction to Quotemonster
Quotemonster training session where we demonstrate the basic functions of our website, along with some handy tips and tricks along the way.
Wednesday, 5 June 2024 10:00 am-11:00 am or Wednesday, 19 June 2024 1:00 pm-2:00 pm
- Demystifying Advicemonster
Advicemonster training session where we demonstrate how to use our needs analysis and statement of advice (SOA) tools.
Thursday, 6 June 2024 10:00 am-11:00 am
If you have any questions or are interested in attending one of the above-mentioned sessions, please send us a request on info@quotemonster.co.nz
Happy Crunching!
Website upgrades: what you need to know
The Quotemonster team have been working hard to improve the services that we offer our advisers.
If you’ve noticed we’re running a bit slower than usual, please refresh your page and scroll down to ensure that you’re on our latest version – QUOTE ENGINE V.3.0 B1 | QPR V.15.6 | WEB V4.5.6
The Quotemonster team have been working hard to improve the services that we offer our advisers.
If you’ve noticed we’re running a bit slower than usual, please refresh your page and scroll down to ensure that you’re on our latest version – QUOTE ENGINE V.3.0 B1 | QPR V.15.6 | WEB V4.5.6
Researchmonster updates:
- The ability to quote the $750 excess for Health Cover has been added
Advicemonster updates:
- Beta version of quoting, research, and needs analysis functions for Key Person Cover.
This means you can now produce a Business Statement of Advice (SOA) supported with pricing and research on Key Person Cover. If you or others in your organisation would like training on how to produce a business statement of advice (SOA) using Advicemonster, please email your request to aneel.ravji@qpresearch.co.nz
Rate changes:
- Asteron Life personal and business trauma recovery price updates effective 11 February 2024.
Training sessions:
We are hosting online training sessions on Researchmonster and Advicemonster on a regular basis and invite you and your team to join us if you’re interested in learning more about these new features. Our next sessions will be:
Quotemonster training - Wednesday, 28 February 2024 10:00 am -11:00 am
In this session Kelly Pulham, our National Partnerships Lead, will demonstrate the basic functions of our website, along with some handy tips and tricks along the way.
Advicemonster training - Wednesday, 28 February 2024 11:30 am -12:30 pm
In this session Aneel Ravji, our AdviceTech Lead, will demonstrate how to use our needs analysis and statement of advice (SOA) tools.
If you would like to join either of these sessions, please email your request to info@quotemonster.co.nz
Happy Crunching!
