Chatswood serves the life and health insurance sector in New Zealand with market intelligence, data, and bespoke consulting services. Some of these are provided in conjunction with Quality Product Research Limited - a subsidiary that brings you Quotemonster.
We believe that good decisions are more likely to occur when we have good information about the market environment in which we operate. Intuitive leaps and creative decisions are always required, of course, but the more they are based on a firm foundation of observation, the better they tend to be.
2023 at Quality Product Research Limited
As always, we’ve had the chance to investigate some topical themes in our quarterly reports, highlights this year being: a discussion on using AI in financial advice, particularly ChatGPT and its challenges, limitations and factual errors; an analysis identifying how many financial advisers are connected to each financial advice provider and another on how many financial advice providers and financial advisers there are; just how much an adviser tech stack can cost; and exploration of causes for lapses in the NZ insurance market.
We haven’t been resting on our laurels here, with loads of product enhancements delivered this year including our shiny new website and branding. Quotemonster have made a series of upgrades including completing our two-factor authentication (2FA) process, adding a Remote Assistance function, improved the Advicemonster Quote Wizard, added a beta Upload Insurance Quote function that will automatically input in your Quotemonster Client and Benefit Details, established the Quotemonster Advisory Board, held a Nationwide Quotemonster roadshow across 15 towns (and online too!) with over 1100 people registering to attend (see some pics below), made legacy research live on Quotemonster and added business insurance to Advicemonster. Phew!
We’ve welcomed Kim Oliver and Aneel Ravji to the QPR team. Kim is our new Research and Customer Service superstar and helps keep the research database up to date and supports advisers with their queries. Aneel is our AdviceTech lead and his role is assisting advisers with their advice process – if you have any questions about what Advice Monster can do for you and your business, contact Aneel today.
We’ve loved exploring wider industry news on the blog, with some favourites this year being AI’s disruptive influence on the global economy; opportunities for advisers and how Australia’s Federal Government is seeking feedback on the use of genetic test results by insurers.
We want to say a huge thank you from the Chatswood and QPR teams. We have thoroughly enjoyed working with you over the past year and look forward to another exciting year in 2024. A reminder that our office will be closed from the 22 December 2023 – 8 January 2024.
We hope you all have a wonderful break, and we look forward to working with you in 2023.
Best wishes, from all the team at Chatswood and Quality Product Research.