Chatswood serves the life and health insurance sector in New Zealand with market intelligence, data, and bespoke consulting services. Some of these are provided in conjunction with Quality Product Research Limited - a subsidiary that brings you Quotemonster.

We believe that good decisions are more likely to occur when we have good information about the market environment in which we operate. Intuitive leaps and creative decisions are always required, of course, but the more they are based on a firm foundation of observation, the better they tend to be.

Kelly O Kelly O

Asteron Life rating downgraded

S&P have lowered Asteron Life's financial strength and issuer credit ratings to 'A' from 'A+' and given them a stand-alone credit profile of 'a-'.

S&P have lowered Asteron Life's financial strength and issuer credit ratings to 'A' from 'A+'. After a review, S&P has given Asteron Life Ltd a stand-alone credit profile (SACP), which reflects the insurer's satisfactory business risk profile, of 'a-'.

The reason given for the downgrade is an expectation of reduced support from Suncorp Group Ltd in the leadup to the sale of Asteron Life, due to be completed at the end of January 2025. S&P have stated that the ratings on Asteron are on CreditWatch because they believe they will likely lower the ratings if the sale proceeds, with a likely outcome of a one notch ratings downgrade.

 

More news:

NZFSG introduce several changes within their distribution team, including appointing new Regional Manager Zane Low

Incentives for those advising consumer clients set to change on 31 March 2025

mySolutions webinar 'Asteron ConnectedCare' 4 September

UniMed Breakfast Series 'with Conrad Goodhew 8 October

Fidelity Life release details of their customer engagement forum

Fidelity Life announce Apollo enhancement

Financial Advice NZ Professional Ethics Workshop 26 September

Apex Advice looking for an experienced Marketing & Communications Specialist

Read More
Kelly O Kelly O

Michael Weston talks about how he wants to take Partners Life forward

In an interview on Good Returns TV, Michael Weston, new CEO at Partners Life, talks about how he wants to move Partners Life forward.

Good Returns TV has an interview with Michael Weston, Partners Life CEO. Weston says in the four months he’s been in the role, he’s been spending a lot of time with our advisers, getting to know the regulators and key business partners.

Weston talks about how he’s working to continue the values and the culture of the brand and as he goes forward he’s concentrating on what the next stage of growth for the company will look like, looking to spot unserved needs and ensure Partners Life has the right capabilities in place. He wants to keep focusing on innovation and in terms of the business environment currently, looking at making their solutions simpler and more accessible to a wider range of New Zealanders.

 

More news:

mySolutions webinar 'New mySolutions Member Benefit - myGrowth Platform' 31 July

Fidelity Life roll out enhanced GP lookup feature for their new E-App

Last week for Fidelity Life's customer engagement initiative

nib offer customers 3 months free on Easy Health, Ultimate Health or Ultimate Health Max policies

Partners Life partner with Banqer for annual Money Month Challenge

David Carney talks about the role of AI in financial advice

Centrix’s latest ‘Credit Indicator Report' shows the number of people behind on payments has increased to 474,000

The Financial Services Federation signs up mortgage advisers as affiliate members

Kiwibank creates content series focusing on first homeownership

Apex Advice is looking for a Financial Adviser – Home Loans

Health Minister replaces Heath NZ’s board of directors with a commissioner in effort to address overspending

Read More
Kelly O Kelly O

AIA release 'Claims Compass' report analysing claims data

AIA have released a new report ‘Claims Compass’ analysing their claims data. Cancer was responsible for AIA’s highest number of claims across all insurance categories last year.

AIA have released a new report ‘Claims Compass’ analysing their claims data. Cancer was responsible for AIA’s highest number of claims across all insurance categories last year, with AIA paying out $133.9m for life insurance claims for cancer and $244.1m for cancer claims across all categories. AIA’s top cancer claims in 2023 were breast cancer (33.4%), melanoma and skin cancers (20.3%), bowel cancer (6.5%), prostate cancer (6%) and lung cancer (4.6%). Cancer is the leading cause of death and serious illness in New Zealand, with 71 people diagnosed with cancer every day in New Zealand.

Angela Busby, AIA NZ Chief Customer Officer, said

“Almost every New Zealander will have some experience with cancer throughout their lifetime – whether that’s personally or through a friend, neighbour or loved one…”

“The prevalence of these cancers highlights the critical importance of regular screening and taking preventative measures to manage your health and encouraging loved ones to do the same.”

“Because while developing cancer might appear to be something that is beyond our control, we know that early detection is the best form of protection. Many cancers can be successfully treated if diagnosed early, with an estimated one in three people recovering in New Zealand.”

AIA accepted 92% of all claims for the year ended 31 December 2023, paying out $734.8m. Of the total paid, $263.5m was paid out in life insurance claims and $143.1m was paid in health claims. The image below shows the reasons for claims across AIA’s life, health, trauma, income protection and total permanent disablement categories.

Reasons for claims across AIA’s life, health, trauma, income protection and total permanent disablement categories
Read More
Kelly O Kelly O

Southern Cross Healthcare integrate Te Ao Māori into operations

Southern Cross Healthcare is intensifying its efforts to incorporate Te Ao Māori principles.

Southern Cross Healthcare is intensifying its efforts to incorporate Te Ao Māori principles. Dean Cowles, nationa nursing advisor for Māori affairs is spearheading the effort to enhance Southern Cross staff’s understanding of and connection to Te Ao Māori. He says

“Our aim is to embed Te Ao Māori in all that we do at Southern Cross Healthcare. Our Te Ao Māori journey will strengthen our ability to improve Māori health outcomes and future-proof our Māori workforce.”

Initiatives include a Māori Navigation framework aimed at ensuring comprehensive and holistic care for Māori; setting up Hospital Hauora Māori Committees at local levels; rolling out Kaimahi roles across all locations; and conducting clinical tikanga workshops.

 

More daily news:

mySolutions webinar presented by Steve Maley, 9am 10 April

Financial Advice webinar 'Raising Awareness of the Value of Financial Advice' 10 April

Financial Advice webinar 'How changes in the brightline test impact both buyers and sellers' 17 April

The National Strategy for Financial Capability Partners Conference is on 8 & 9 May

Apex Advice are looking for a Data Specialist in Auckland

Katrina Shanks talks about the importance of mentoring in finance

Research points to the gender pay gap as the main cause for women contributing less to KiwiSaver

25% of roles at the Ministry of Health, about 180 jobs, proposed to be disestablished

Read More
Kelly O Kelly O

Fidelity Life appoint new Chief Information Officer

Fidelity Life has appointed Angela Henderson to the role of Chief Information Officer.

Fidelity Life has appointed Angela Henderson to the role of Chief Information Officer. Henderson is currently the GM Digital at Kiwi Property Group, and has over 15 years experience in financial services. Henderson will start in early May 2024.As part of her role, Henderson will take on Fidelity Life’s portfolio governance and delivery responsibilities.

Campbell Mitchell, Fidelity Life’s CEO, said

“Angela is a great addition to our team and a great fit for Fidelity Life. Her deep experience in portfolio governance, change management and product delivery, not to mention digital strategy and leadership, is something the team is really looking forward to tapping in to.”

 

More daily news:

nib's S&P Global Rating upgraded from A- to A

FSC release their KiwiSaver Industry Spotlight December 2023

Apex Advice Healthy Wealth workshop 28 February in Christchurch

Southern Cross Healthcare appoint Karen Saunders as the new General Manager for Auckland Surgical Centre; Herika Mendes as the new General Manager for Gilles Hospital and Dave Waddell as the General Manager of Southern Cross Brightside Hospital

Advisers must upload documents to competency documents to AIAHub by 15 March

Amba Barker takes on the new Head of Customer Operations role and Maddie Sherlock takes on the Head of Customer Digital role at AIA

AIA Plan Well webinar 20 February

Compliance Refinery’s Head of Governance, Melanie Purdey, resigns

KiwiSaver reaches $104 billion in Q4 2023

Read More