Chatswood serves the life and health insurance sector in New Zealand with market intelligence, data, and bespoke consulting services. Some of these are provided in conjunction with Quality Product Research Limited - a subsidiary that brings you Quotemonster.
We believe that good decisions are more likely to occur when we have good information about the market environment in which we operate. Intuitive leaps and creative decisions are always required, of course, but the more they are based on a firm foundation of observation, the better they tend to be.
Government announces reforms to strengthen NZ’s capital markets
The Government has announced a package of reforms to help ensure New Zealand’s capital markets are working to support a productive economy.
The Government has announced a package of reforms to help ensure New Zealand’s capital markets are working to support a productive economy. The Government is making it easier for businesses to raise money from the public by making it voluntary to provide forward-looking financial information as part of an Initial Public Offering of shares. These changes are expected to be in place by May 2025.
The Government has also opened consultation on two proposals: enabling KiwiSaver investment in private assets; and potential adjustments to the climate-related disclosures regime. Consultation closes 14 February 2025.
The Financial Services Council (FSC) has expressed strong support for enabling KiwiSaver funds to invest in unlisted assets. FSC CEO Kirk Hope said,
“By enabling KiwiSaver investments in unlisted assets, such as infrastructure projects and innovative New Zealand businesses, we can unlock substantial capital for domestic growth.”
“This reform will not only provide Kiwi businesses with much-needed capital to innovate and expand but the opportunity of greater diversification for KiwiSaver.”
Some financial advisers warn that regulators need to get on board with the proposals, however. At a recent event we held in conjunction with the Financial Services Council, advisers asked questions about whether the Financial Markets Authority would be supportive of fund managers choosing to invest more in private assets and infrastructure projects which tend to be illiquid in nature. We think that these are good questions, and the answers will be highly sensitive to the context in each fund: for example, the scale of the investments relative to the total fund size and the liquidity of other assets, and the ages, balances, and probable withdrawal patterns of investing members.
More news:
Fidelity Life discounts on certain exclusions for Trauma covers are live
AIA release updated Working with AIA Guide
AIA webinar 'Webinar - Guide to Medical Conditions' 28 February
More locations offering AIA Vitality Fitness Assessments & Health Checks
Steve Wright dissects a recent FSCL complaint
nib promotion offers $300 woolworths vouchers to eligible applicants
Advice Link has appointed of a new general manager Sébastien Pierre
Tony Vidler writes of the importance of soft skills
Government announces hikes to ACC levies
Chapter Zero discusses experiences from year one of New Zealand's mandatory climate reporting
Significant increase in cyber incidents across New Zealand in Q3 2024
Dacreed will take over the Adviser Support Programme
Compliance technology firm Dacreed will take over the Adviser Support Programme from Partners Life.
Partners Life launched the Adviser Support Programme (ASP) back in December 2018 at a time of much regulatory change. With the legal, regulatory and licensing obligations now available and clear, Partners Life have decided to find a new home for the ASP, with the Partners Life ASP in its current form ceasing on 28 March 2025. They recommend advisers export their Word outputs and resource templates by 31 January 2025.
Compliance technology firm Dacreed will take over the ASP. Dacreed are planning on updating and modernising the ASP to provide advisers with a turnkey compliance framework that will remind advisers when and how to meet their regulatory obligations.
The ASP was a fantastic way for an advice business to develop policies and procedures. It was used by hundreds of advisers to build a framework for compliance where previously they had none. Dacreed is a great home for the ASP, which also hosts the continuing professional development content for www.sponge.co.nz . As a subscriber to the platform, which now hosts a wide range of training and compliance materials, including those made by Rosewill Consulting, it is fast becoming an essential destination for the materials, expertise, and information to run a better financial advice provider.
Partners Life appoints new Chief Financial Officer
Mark Schollum has been appointed as Partners Life's new chief financial officer.
Mark Schollum has been appointed as Partners Life's new chief financial officer. Schollum is currently Chief Financial Officer at Chubb Life New Zealand and has held a variety of roles in the life insurance industry in New Zealand and internationally. He is qualified as a Chartered Accountant and is a member of the New Zealand Institute of Directors. Schollum will start his new role in March next year.
More news:
FSC Women in Finance Leadership Series is on 20 March
NZFSG has introduced Adviser Insights reporting tool
Government greenlights Kiwibank raising $500m ahead of eventual float
Confidence in New Zealand’s economy has nearly doubled among directors
Australia is set to introduce a ‘new class’ of financial advisers
New Chair of Southern Cross Medical Care Society appointed
Chris Black has been appointed Chair of Southern Cross Medical Care Society (Health Society).
Chris Black has been appointed Chair of Southern Cross Medical Care Society (Health Society). Black joined the Health Society Board in 2021. Black has held a range of leadership positions over the course of his career, including Chief Executive of Farmers Mutual Group, ICNZ President and Commissioner of the Insurance & Financial Services Ombudsman Scheme. He is currently a Trustee of the Southern Cross Health Trust, Chair of the Natural Hazards Commission and Rabobank New Zealand, and a Trustee of the Mental Health Foundation.
Outgoing Chair Murray Jordan retired at the organisation’s Annual General Meeting (AGM) last week.
More news:
Reminder advisors must take note of supervisor guidelines on AML/CFT
Empower Women Networking Events 6 & 11 March
FSC seek feedback on FMA's proposed exemption for Climate Reporting Entities
Surgeons at Southern Cross North Harbour Hospital win research award
Mary-Jane Daly has been appointed as a Director at Partners Life
The Board of Partners Life has announced that Mary-Jane (MJ) Daly has been appointed as a Director, effective 2 December 2024.
The Board of Partners Life has announced that Mary-Jane (MJ) Daly has been appointed as a Director, effective 2 December 2024. Ms Daly will assume the role of Chair on 1 February 2025, after a two-month handover period from current Chair Jim Minto.
Daly is a professional Independent Director with over 10 years’ experience. She is currently Chair of both AIG Insurance New Zealand Limited and the Fonterra Shareholders' Fund as well as being an Independent Director of Kiwi Property Group Limited and Kiwibank Limited, and a member of the MBIE Risk and Advisory Committee.
Minto joined the Board in February 2017, with his tenure concluding on 31 January 2025. During his leadership he oversaw the acquisition agreement of BNZ Life Insurance in 2020. He also facilitated the transition of Partners Life to being a wholly owned subsidiary of Dai-ichi Life Group Holdings Limited in 2022 following the shareholder sale process.
More news:
O’Hagan Homes Loans & Insurances has merged with Apex Advice
AIA awarded the Accessibility Tick for the second time
BNZ announces investment in fintech company Centrapay
Westpac publish 2024 Sustainability and Climate Reports
Australian advisers told email systems are a point of vulnerability
Impact funds leap from $1 billion to $5 billion of assets under management within a year
Fidelity Life open applications for training programmes
Fidelity Life has opened applications for Advice Masters, Professional Pathways, Practice Manager Masterclass and Career Connect.
Fidelity Life has opened applications for Advice Masters, Professional Pathways, Practice Manager Masterclass and Career Connect.
Applications are open for Advice Masters, Fidelity Life's intensive training and personalised professional development programme designed for experienced business owners in the financial services industry. The programme encompasses a wide range of topics: M&A; capital raising/funding strategies; high performance for business leaders; leading high performing teams; business strategy design and execution; governance; board craft; director skills and sustainability; business efficiency; technology and AI. The 30 available spots are by invitation only – interested people can talk to their business manager or apply here.
Professional Pathways is Fidelity Life's customisable extended training and development programme designed for motivated advisers, who are dedicated to growth and achieving their business goals. Over a 9-month period the programme will take participants through key topics – developing their business; advice and planning; business sales and growth; business efficiency. The programme consists of skills based workshops, self-paced learning through courses, resources and quizzes, online webinars and interactive online workshops.
Practice Manager Masterclass are targeted at admin staff and will help to improve workflow and productivity.
Career Connect is Fidelity Life's comprehensive education and skills programme designed to develop the next generation of financial advisers. Career Connect equips participants with relevant qualifications, practical skills and knowledge, and industry connections. The 2025 intake will commence in May and will run for 6 months. Applicants will be invited for an interview and the fee for the programme is approximately $1650.
More news:
Financial Advice NZ webinar 'Shaping the future of financial advice' 11 December
Unimed offer customers My Food Bag discounts
Russell Hutchinson reviews a game to teach financial literacy
Sam Friggens appointed general manager climate transition at ASB
Health NZ proposing to lay off 1500 staff in restructure proposal
FSCL reminds advisers policies need to continue to meet client needs
The FSCL has stated that advisers must ensure insurance policies continue to meet the needs of each client, each time it is renewed.
The Financial Services Complaints Ltd (FSCL) has stated that advisers must ensure insurance policies continue to meet the needs of each client, each time it is renewed. This comes in the wake of a complaint where a customer paid out $37,000 in funeral insurance over the course of 17 years, for a policy that had a maximum payout of $10,000. The customer raised a complaint with the insurer and the FSCL and following a dispute process the customer was paid out compensation.
More news:
Southern Cross Health Society Annual General Meeting is on 4 December
Financial Advice NZ End of Year Celebration Canterbury Community of Practice 5 Dec
FSC Life Insurance Special Interest Group Networking Event 10 December
FSC Outlook 2025 is on 4 February 2025
The 2025 Women in Insurance Summit NZ is on 25 February 2025
FSC’s Regulatory Forecast for November, available to FSC members here
Early KiwiSaver withdrawals during October ticked over $200 million for the first month ever
Steve Wright talks about reducing advice risk
Steve Wright tackled the question of reducing advice risk recently in a Good Returns article.
Steve Wright tackled the question of reducing advice risk recently. He asserts that in light of the largely untested ‘principles-based’ requirements FAPs and advisers must stick to, he’s not surprised that some advisers are experiencing stress. Steve sets outs a range of steps advisers could take for reducing advice risk. A good read if this is something you want to tackle.
More news:
Fidelity Life wins Security Team of the Year at the 2024 iSANZ Awards
Fidelity Life release CPI adjustments for policies renewing from 1 January 2025
Financial Advice NZ webinar 'Economic Insights: Perspectives from leading experts' 28 November
ANZ New Zealand reported a cash NPAT of $2.286 billion for the year ending September 30
Tiffany Koh awarded the 2024 Chubb Life Actuarial Scholarship
Whooping cough epidemic declared across NZ; health authorities urge pregnant women to get immunised
Fidelity Life announce product enhancements and digital, service, and retention initiatives
At Fidelity Life’s Engage 2024 conference, Fidelity Life announced a range of product enhancements, digital, service and retention initiatives and other news.
Trauma and Life covers: The entry eligibility for the Inbuilt Child’s Trauma benefit has been reduced from two years to three months, allowing more families to receive early protection. A new, separate benefit specifically for newborns facing trauma has also been introduced. Fidelity Life will also trail a premium discount for defined exclusions on trauma covers in the coming months.
Condition Definitions: Refinements have been made for clarity, and Terminal Illness has been introduced as a defined condition across the trauma range, including Child's Trauma.
Bereavement and Child’s Funeral Benefits: The Bereavement Benefit has been increased from $15,000 to $25,000, and the Child’s Funeral Benefit has been increased from $3,500 to $15,000 for children aged 10 to 20.
Grief Counselling Benefit: A new benefit offering an additional $2,500 to the sum insured.
Financial Planning Benefit: Easier access by removing thresholds and extending the claim period.
New Specific Injury Cover: A low-cost solution that pays a lump sum for any of 30 defined injuries.
Live Chat: Quick and easy access to New Business and Underwriting teams via Adviser Centre.
New-Look E-App: A modern and intuitive user experience launching in March 2025. The E-App’s latest upgrade goes live later this month, with the new ‘share’ feature enabling advisers to send a link to their customers, allowing customers to complete all or part of the application on their own.
Dedicated Adviser Service Team: A team committed to servicing all adviser needs.
Enhanced Retention Tools: Including renewal reminders and automated SMS reminders for customers. There will be additional roles created too.
Expanding adviser support roles: Fidelity Life are creating new roles, including a National Partnership Manager for mid-sized and corporate firms, as well as an Auckland Business Manager and a Desk-Based Business Manager, to provide more tailored support and drive closer engagement.
Adviser Edge Programme: New additions to the programme include an invitation-only overseas study tour and new practice manager masterclasses for admin staff.
Grow Together programme: Coming in early 2025, the invitation-only Grow Together programme will provide dedicated, prioritised support across key areas including new business, underwriting, and retention. Advisers in the programme can expect to benefit from dedicated support resources, exclusive benefits, and access to a wide range of support tools and professional development opportunities.
Adviser Council: Fidelity Life are inviting advisers to express their interest in joining their Adviser council, which meets quarterly with Fidelity Life’s leadership team to discuss industry updates, share market trends, and provides objective feedback on their initiatives.
Adviser relationship survey: To better understand market perceptions and Fidelity Life are launching a bi-annual Adviser relationship survey to provide key insights into advisers' experiences and expectations and where Fidelity Life need to improve.
Group Solutions enhancements: From early 2025, Fidelity Life will be launching a quarterly industry insight, Group IQ; holding an annual onsite Group HQ conference for the top 30 group advisers; and launching a new group solution designed for small businesses, providing enhanced tools and technology for a smoother experience and better outcomes.
Bronwyn Kirwan, Fidelity Life's Chief Commercial Officer, said
"We are thrilled to introduce these new product enhancements and initiatives. They are a testament to our ongoing commitment to providing our advisers and customers with the best possible support and value.
These enhancements deliver more value, greater accessibility, and increased choice."
More info:
Chubb Life change underwriting process for Mortgage Repayment Cover
Partners Life are holding Summer Roadshows in November & December
AIA has launched new Specified Accidental Injury Cover product
AIA survey advisers around the need for terminal illness cover
AIA Vitality members can get up to 40% off Garmin and New Balance
The FSC has recorded a small deficit of almost $46,000 before tax over the 12 months to June 30
ICNZ has welcomed the passage of the Contracts of Insurance Bill
Financial Advice NZ's national adviser conference is on 1 - 3 April 2025
mySolutions webinar 'Why Chubb?' 27 November
Lyka Burr & Vincent Zhang join TAP's compliance and governance team
Unimed offer psychologist led introductory sleep workshops
Ashleigh Buchanan from Southern Cross Health Insurance named Emerging Leader of the Year
Join us at the Financial Advice NZ conference in 2025
Next year Financial Advice NZ will host its inaugural National Adviser Conference – Shaping The Future of Advice.
Next year Financial Advice NZ will host its inaugural National Adviser Conference – Shaping The Future of Advice.
Chief Executive Officer Nick Hakes said
“The National Adviser Conference offers countless opportunities for all advisers to expand their knowledge in their own areas of expertise, and to connect with industry leaders, visiting fellows, international guests, other practitioners, and innovators in advice.”
“The National Adviser Conference is the best place for combining big-picture thinking around industry expectations, disruption and change with peer-to-peer collaboration.”
Speakers announced to date include:
Dante de Gori, Global CEO of the Financial Planning Standards Board from the US
Samantha Barras, Chief Executive Officer, Financial Markets Authority
Sir Ian Taylor, NZ technology innovator and storyteller
Dr Katherine Hunt PhD, Director Finology Institute, Portfolio Construction Forum, and
Tim Farrelly, CIMA, Principal, farrelly’s Investment Strategy from Australia
The conference will take place at the Te Pae Christchurch Convention Centre from 1 – 3 April 2025. Super Early Bird registration closes on 30 November 2024.
The Quotemonster team will look forward to seeing you there as we will be supporting the conference again. We are keen supporters of adviser-led and adviser-focused content and conversations. Having a space where you can meet as professionals and support each other in your career development is so valuable that we encourage you to attend and join us if you can.
More news:
Westpac New Zealand's September-year net profit after tax was $1.226 billion