NZ Banking Association announces co-ordinated, multi-sector approach in fight against scams

The NZ banking sector has announced new measures intended to fight fraud and hamper scammers’ efforts. While no timeframes have been announced, initiatives include:

Supporting the establishment of a centralised, co-ordinated, multi-sector national Anti-Scam Centre.

Instigating an industry-wide “confirmation of payee” account name-checking service.

Committing to removing all weblinks from texts to customers.

Working together to combat “mule” accounts.

Investigating the sharing of real-time information between organisations impacted by scams.

More consistent and timely outcomes for customers who suffer financial losses.

Driving further public awareness of scams and how to avoid them.

NZ Banking Association chief executive Roger Beaumont said the measures fall into three categories

“Making it harder for criminals to operate in New Zealand, making it harder for them to target New Zealanders, and supporting ongoing public awareness of scams and how to identify them.”

 

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