Chatswood serves the life and health insurance sector in New Zealand with market intelligence, data, and bespoke consulting services. Some of these are provided in conjunction with Quality Product Research Limited - a subsidiary that brings you Quotemonster.

We believe that good decisions are more likely to occur when we have good information about the market environment in which we operate. Intuitive leaps and creative decisions are always required, of course, but the more they are based on a firm foundation of observation, the better they tend to be.

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nib to roll out life insurance offering next month

nib’s new Ultimate Life and Living products, which include life, trauma, TPD, income protection and mortgage protection will be available from next month.

nib’s new Ultimate Life and Living products, which include life, trauma, TPD, income protection and mortgage protection will be available from next month. nib are currently running roadshows outlining its new products, but pricing will not be released until closer to the policies being in the market. QPR has rated the products, and they have come out favourably.

New customers buying bundled health insurance and Ultimate Life and Living policies will qualify for a 10% premium discount, while current members can qualify for multi-cover discounts ranging from 10% – 15%.

 

More news:

Fidelity Life increasing the underlying premium rates from 1 April

Partners Life’s QFA Phase 2 upgrade is now live

Financial Advice NZ Community of Practice: Central District 25 February

Willis Towers Watson will carry out the first independent investment review of ACC

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Report delves into implications for insurers from emerging medical trends

Munich Re’s latest Life Science Report delves into the emerging medical trends and risks and implications for life and health insurers, with the Artificial Intelligence in Healthcare and Improving Cancer Outcomes chapters released to date.

Munich Re’s latest Life Science Report delves into the emerging medical trends and risks and implications for life and health insurers. The report is split into five sections which analyses different topics: Artificial Intelligence in Healthcare (released); Improving Cancer Outcomes (released); Prevention (releasing 18 February); Obesity (releasing 4 March); and Climate Change (releasing 18 March).

Insurance Business Mag ran an article where Dr. Brad Heltemes, VP & medical director of R&D at Munich Re, discusses the Improving Cancer Outcomes chapter. In particular, Heltemes highlights how identification of various gene alterations the drive the development of a cancer can be significantly different between two cancers that appear to be alike in location and appearance, giving as one example “…the multiple different gene signatures seen with non-small cell lung cancers, each which responds to a different targeted treatment and each having a different prognosis.”

New diagnostic tests and innovative treatments are also leading to improving cancer outcomes, with many cancers that used to be terminal now being able to be managed as chronic diseases. With patients leading longer, healthier lives (which is great news!), longevity models and expected treatment costs need to be re-examined.

 

More news:

The unemployment rate reached 5.1% in the December 2024 quarter

New Zealand Society of Actuaries suggests retirement savings targets could be overstated

KiwiSaver funds under management reached $121 billion in the December 2024 quarter

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EY release global insurance outlook for 2025

EY have released their global insurance outlook for 2025, with a range of insights applicable to the health and life insurance sectors.

EY have released their global insurance outlook for 2025. One of they key takeaways for life and health insurers is the growing global retirement savings gap. Longer lifespans and aging populations are set to increase the gap from US$106 trillion in 2022 to US$483 trillion in 2025, with EY predicting increased demand for financial estate planning services, life insurance, health insurance and wellness programmes.

AI is shifting business practices globally, with 99% of insurers already investing in GenAI or making plans to invest. EY posit that as data and tech become so much more important, they must be baked into front line operations and decision-making processes. More than half of workers believe GenAI will positively impact their productivity and ability to do high-value work. EY highlight the importance of having staff with AI skills and fostering a culture of innovation and adaptability to drive productivity gains and increase employee engagement.

EY predict a rise in personalised offerings, driven in part by advances in AI helping with tailored messaging, targeted recommendations, more accurate pricing and faster underwriting. EY suggest that product innovation will prioritise features (such as preventative services) that drive outcomes customers desire (e.g. healthier lifestyles), a la AIA’s vitality programme. They also highlight that importance of partnerships and new channels to gain access to new customer segments.

 

More stories:

Curated Risk merges with Long Burroughs Limited

New Zealand Home Loans appoints Michelle Vaughan as Insurance Lead

Asteron Life ratings updated after sale to Resolution Life

Nick Hakes talks about Financial Advice NZ’s annual conference

mySolutions webinar 'An app solution for your FAP ' 19 February

The household living-costs price indexes increased 3.0% in the 12 months to December 2024

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nib’s A Healthier Approach Launch events run across February

nib is running nib Ultimate Life & Living insurance and nib Balance launch events  from 10 February - 3 March.

nib is running nib Ultimate Life & Living insurance and nib Balance launch events  from 10 February - 3 March. The events will explore nib’s latest offerings, unveil comprehensive new nib products and insurance products and will feature a keynote speech from renowned psychologist, author and media personality, Nigel Latta.

  • Tauranga 10 February

  • Hamilton 11 February

  • Auckland 12 February

  • Wellington 14 February

  • Christchurch 17 February

  • Timaru 18 February

  • Dunedin 19 February

  • Invercargill 20 February

  • Queenstown 20 February

  • Auckland Central 24 February

  • North Shore 24 February

  • Nelson 25 February

  • Palmerston North 26 February

  • Napier 27 February

  • Whangarei 28 February

  • New Plymouth 3 March

 

Quotemonster team members will be at the following venues:

  • Auckland 12 February

  • Auckland Central 24 February

  • Auckland North Shore 24 February

  • Hamilton 11 February

We look forward to seeing you there.

More news:

Resolution Life has completed its acquisition of Asteron Life

nib’s 12 months free child health cover promotion ends 28 February

nib release their top 5 health claims for December 2024

MAS are looking for a Programme Director

Lifetime Financial Wellness Showcase on 4 February

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Lee-Ann du Toit appointed new Chief Actuary at Chubb Life

Chubb Life New Zealand has announced the appointment of Lee-Ann du Toit as its new Chief Actuary. She will be part of the senior leadership team and report directly to CEO Gail Costa.

Chubb Life New Zealand has announced the appointment of Lee-Ann du Toit as its new Chief Actuary. She will be part of the senior leadership team and report directly to CEO Gail Costa. Du Toit has more than 25 years of experience in financial services and comes to Chubb Life from Deloitte New Zealand where she served as lead partner for Actuarial Service. Du Toit is also the president of the New Zealand Society of Actuaries.

Gail Costa said

“With our industry rapidly evolving, Lee-Ann’s extensive expertise in driving strategic business outcomes and fostering customer-centric solutions will be invaluable to Chubb Life NZ. The chief actuary plays an important role in supporting both our board and senior leadership team to make strategic business decisions, and we’re looking forward to having Lee-Ann’s voice and unique perspective at the decision-making table.”

 

More news:

Women in Insurance Summit 26 February in Auckland

Expressions of interest open for Partners Life's new adviser training course 24 - 26 February

Steve Wright shares his thoughts on CPD for giving life and health insurance advice

Massey Fin-Ed Centre Retirement Expenditure Guidelines released

Westpac launches several initiatives to improve accessibility

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Thoughts from advisers - Samuel Rees-Thomas

Hear from Samuel Rees-Thomas, Director and Financial Adviser at Harness Financial.

Thoughts from advisers


We reached out to some advisers and other experts in the industry for their thoughts and opinions on the job, advice they’d give to people looking to get into the financial services industry, what they’re looking forward to and steps people can take to set themselves on the best financial path at different stages.

 

Thoughts from Samuel Rees-Thomas, Director and Financial Adviser at Harness Financial

 

What is the most rewarding part of your job?

Saving New Zealanders' lives. Literally. (Especially when it comes to Health Insurance advice paying off). 

 

If you could give one piece of advice to someone looking to get into the financial services industry, what would it be?

Go through the Financial Advice process yourself multiple times with a few different advises and take notes.

Pay for the advice if a fee is involved. Buy insurance through an Adviser, take notes.

Go through the insurance sales process at your bank, take notes and compare the experience.

Start investing in a managed fund after receiving advice. 

 

What is something you are looking forward to about the industry over the next 10 years?

An increase in the nation's financial literacy.

 

What steps can people take to set themselves on the best financial path in their 20s, 30s, 40s, 50s, and 60s?

20’s: Read Rich Dad, Poor Dad. Follow the principles. When you buy your first house, buy a 'house' because of its merit. Don't try and buy your long-term home.

"Work harder on yourself than you do in your job (but still work hard), that way your income earning potential will grow and so will your character." Jim Rohn (summarised). Buy 5 star Health Insurance and Income Protection.

30’s: Don't wait too long to have kids as you'll never have more time or energy than you do now.

Push yourself and take new career opportunities.

Make sure your retirement planning pathway and the associated disciplines are locked down and underway. Date your spouse even when you've been together for a long time.

40’s: Revisit wealth generation & retirement strategy, ensure your goals and disciplines are aligned.

50’s: Revisit wealth generation & retirement strategy, ensure your goals and disciplines remain aligned.

60’s: Revisit wealth generation & retirement strategy, ensure your goals and disciplines remain aligned.

 

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Thoughts from advisers - Louise Grinstead

Hear from Louise Grinstead, Director and Insurance Adviser at The Insurance Team.

We reached out to some advisers and other experts in the industry for their thoughts and opinions on the job, advice they’d give to people looking to get into the financial services industry, what they’re looking forward to and steps people can take to set themselves on the best financial path at different stages.

 

Thoughts from Louise Grinstead, Director and Insurance Adviser at The Insurance Team

 

What is the most rewarding part of your job?

The clients, the relationships forged. I love when they call be to advise they have started gym, had kids, stopped smoking etc.

 

If you could give one piece of advice to someone looking to get into the financial services industry, what would it be?

If you have a passion for helping people, do it. I don’t believe you should do it “just for the money”. Do it because you want to help.

 

What is something you are looking forward to about the industry over the next 10 years?

Hopefully, they will sort out the trail issue i.e we work for clients that want to work with you and not a previous broker. This may be as they have retired, do not contact clients etc but they still get ongoing trail and no liability, and you are servicing the client for free and have liability. I believe absolutely in a transition period but after a year I think this should just be transferred. 

 

What steps can people take to set themselves on the best financial path in their 20s, 30s, 40s, 50s, and 60s?

Take out insurance, speak to a broker to help, have cover on Level as to save premiums when older. Invest, make it automatic that you have money going into some kind of savings – diversify portfolio. And health insurance – you may be fine in your 20’s but in yours 60’s you’ll be thankful you have it.

 

What’s the last book you read?

The laws of lifetime growth – Dan Sullivan 

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Legal and regulatory update for the life and health insurance sector

APRA release quarterly private health insurance performance stats; RBNZ issue second amendment to the Interim Solvency Standard 2023; Government announces reforms to strengthen NZ’s capital markets; FSC support allowing KiwiSaver funds to be invested in unlisted assets; APRA release annual private health insurance stats; CoFR release regulatory initiatives calendar for Q4; XRB publish documents on plan to consult on climate standards.

11 Dec 2024 - APRA has released its quarterly private health insurance performance statistical publication for the September 2024 quarter.  https://www.apra.gov.au/news-and-publications/apra-releases-quarterly-private-health-insurance-performance-statistics-for

12 Dec 2024 - RBNZ has issued the second amendment to the Interim Solvency Standard 2023, which will take effect for all relevant insurers from 1 March 2025. https://www.rbnz.govt.nz/hub/news/2024/12/second-amendment-to-insurance-interim-solvency-standard-issued

13 Dec 2024 - The FSC has come out in support of the Government’s announcement to allow KiwiSaver funds to be invested in unlisted assets. https://blog.fsc.org.nz/media-statement-13-december-2024

13 Dec 2024 - The Government is progressing a package of reforms to help ensure our capital markets are working to support a productive economy. As a first step, the Government is making it easier for businesses to raise money from the public by making it voluntary to provide forward-looking financial information as part of an Initial Public Offering of shares. This will give businesses more flexibility and bring New Zealand closer in line with other countries like Australia. These changes are expected to be in place by May 2025. The Government has also opened consultation on two specific proposals that will help create more effective capital markets: Enabling KiwiSaver investment in private assets; and potential adjustments to the climate-related disclosures regime. https://www.mbie.govt.nz/about/news/strengthening-new-zealands-capital-markets

13 Dec 2024 - APRA has released its annual private health insurance statistical publication for the 2023-2024 year. https://www.apra.gov.au/news-and-publications/apra-releases-enhanced-annual-private-health-insurance-statistics-for-2023

13 Dec 2024 - The Council of Financial Regulators (CoFR) has published their Regulatory Initiatives Calendar for Q4 2024. https://www.cofr.govt.nz/key-documents/regulatory-initiatives-calendar.html

16 Dec 2024 - The XRB has published a document that provides: information on their plan to consult on Aotearoa New Zealand Climate Standards (NZ CS), focusing on the topic of differential climate-related reporting and context to readers of the MBIE discussion document Adjustments to the climate-related disclosures regime. https://www.xrb.govt.nz/dmsdocument/5355/

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Linking health providers to life providers

Find out how to link any health provider together with any life provider on Quotemonster.

Find out how to link any health provider together with any life provider on Quotemonster.

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