Chatswood serves the life and health insurance sector in New Zealand with market intelligence, data, and bespoke consulting services. Some of these are provided in conjunction with Quality Product Research Limited - a subsidiary that brings you Quotemonster.

We believe that good decisions are more likely to occur when we have good information about the market environment in which we operate. Intuitive leaps and creative decisions are always required, of course, but the more they are based on a firm foundation of observation, the better they tend to be.

Russell Hutchinson Russell Hutchinson

MyThingz - by Ray Sheath

Ray Sheath of Essential Financial Solutions has launched a new app to help clients keep track of possessions, documents, and ownership details to support them in the event of loss.

MyThingz is a personal record-keeping app designed to help you keep track of your important possessions and assets. You can enter and maintain details of all your valuable items, and access this information from anywhere, at any time. In case of theft, you can quickly retrieve your asset list details and share them with the police and your insurance provider. You can check it out at: https://www.mythings.co.nz/

The app, the brainchild of Ray Sheath, of Essential Financial Solutions, demonstrates that once again financial advisers tend towards the entrepreneurial and are constantly innovating to help push forward new ideas and helpful tools for clients.

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Join us at the Financial Advice NZ conference in 2025

Next year Financial Advice NZ will host its inaugural National Adviser Conference – Shaping The Future of Advice.

Next year Financial Advice NZ will host its inaugural National Adviser Conference – Shaping The Future of Advice.

Chief Executive Officer Nick Hakes said

“The National Adviser Conference offers countless opportunities for all advisers to expand their knowledge in their own areas of expertise, and to connect with industry leaders, visiting fellows, international guests, other practitioners, and innovators in advice.”

“The National Adviser Conference is the best place for combining big-picture thinking around industry expectations, disruption and change with peer-to-peer collaboration.”

Speakers announced to date include:

  • Dante de Gori, Global CEO of the Financial Planning Standards Board from the US

  • Samantha Barras, Chief Executive Officer, Financial Markets Authority

  • Sir Ian Taylor, NZ technology innovator and storyteller

  • Dr Katherine Hunt PhD, Director Finology Institute, Portfolio Construction Forum, and

  • Tim Farrelly, CIMA, Principal, farrelly’s Investment Strategy from Australia

The conference will take place at the Te Pae Christchurch Convention Centre from 1 – 3 April 2025. Super Early Bird registration closes on 30 November 2024.

The Quotemonster team will look forward to seeing you there as we will be supporting the conference again. We are keen supporters of adviser-led and adviser-focused content and conversations. Having a space where you can meet as professionals and support each other in your career development is so valuable that we encourage you to attend and join us if you can.

 

More news:

Westpac New Zealand's September-year net profit after tax was $1.226 billion

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Apex Advice Group and OPM Insurance merge

Apex Advice Group and OPM Insurance have announced their strategic merger.

Apex Advice Group and OPM Insurance have announced their strategic merger. OPM Insurance was founded by Oliver Pereira 17 years ago.

Craig Mulholland, Chief Executive of Apex Advice Group, said

“We are delighted to welcome OPM Insurance into the Apex Advice Group family. This partnership strengthens our position as a leading financial advisory firm and allows us to expand our reach and offerings. We are confident this will benefit our clients and drive continued growth.”

 

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Pharmac funding new HRT gel to aid Kiwi women with menopause symptoms

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Medical insurance pricing database updated

Details of the price changes applied by AIA and Southern Cross to medical insurance plans.

The medical insurance database comparison for institutions was updated Tuesday 5th of November. Rates went live earlier on Quotemonster, of course. This is version 11_2 of the medical comparison database. Of particular interest are the comparisons of how price changes have been applied. AIA, which increases price annually, has taken an across-the-board approach. Southern Cross, applying its fourth increase in the last 12 months, varied changes by age and by excess level. People in their forties with higher excess levels experienced the largest increases. For more details about the database, please contact us. If you subscribe but haven’t checked out the changes yet - do look at the price change charts first when you open the database.

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Fidelity Life announces growth plans

Campbell Mitchell, Fidelity Life Chief Executive, has told delegates at the Engage Conference the company’s intentions to grow to a $1 billion company.

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Fidelity Life announce winners of their Adviser awards

Fidelity Life announced the winners of their Adviser Awards at their 2024 Engage Conference.

Fidelity Life announced the winners of their Adviser Awards at their 2024 Engage Conference.

Professional of the future award: Josh Cuttance – SHARE NZ (Dunedin).

Josh has leveraged social media as a powerful tool to connect, engage, and elevate his professional presence. As well as being a member of Fidelity Life’s Adviser council, he contributes to the wider industry via groups like Financial Advice New Zealand. Balancing the roles of business owner, adviser and father he demonstrates resilience and ambition, recently expanding his team with a new administrative member.

Josh Cuttance being presented with the Professional of the future award by Campbell Mitchell

Josh Cuttance being presented with the Professional of the future award by Campbell Mitchell

Cary Veenhof award: Andrea Reid – Aliya Insurance Brokers (Waikato).

Andrea has over 25 years of industry experience and now leads her own FAP and has dedicated her career to supporting New Zealanders. With a client-first approach, she offers guidance during critical claim times, reflected in her excellent NPS results.

Andrea Reid being presented with the Cary Veenhof award by Campbell Mitchell

Andrea Reid being presented with the Cary Veenhof award by Campbell Mitchell

Team of the Year: Financial Independence (Tauranga).

With 22 professionals, Financial Independence provides outstanding life insurance and service advice, supported by specialised roles in Operations, Claims, and Customer Outcomes. Their commitment to clients is enhanced by teamwork, with everyone based in one office to foster collaboration and shared learning. Their community involvement is equally inspiring, supporting causes like Women’s Wellness, Homes of Hope, Scouts NZ, and Breast Cancer Support.

The Financial Independence team being presented with the Team of the Year award by Campbell Mitchell

The Financial Independence team being presented with the Team of the Year award by Campbell Mitchell

Lifetime Award: Grant Maddison - Maddison Financial Services (Queenstown).

Grant has built a reputation as a trusted adviser and mentor, blending warmth and professionalism. His client base is diverse, from tradies to high-net-worth families, with whom he’s fostered long-standing relationships. Specialising in rural sectors, SMEs, and families across Queenstown, Central Otago, and Southland, he’s respected for his expertise and commitment. Beyond his professional achievements, he’s a proud member of Financial Advice New Zealand and brings a passion for travel, golf, soccer, and community.

Grant Maddison being presented with the Lifetime award by Campbell Mitchell

Grant Maddison being presented with the Lifetime award by Campbell Mitchell

Gordon Watson Trophy: Brett Pearce - Pearce Financial Services (Auckland).

Brett is a 6-time winner of this award. With his extensive experience in the industry and focus on customer outcomes, Brett is consistently described by his customers as professional, prepared, and knowledgeable, keeps up with the latest industry developments and offers a variety of options to meet his customers’ needs. Always there for his customers at claim time, he is also highly regarded by our internal claims and underwriting teams.   

Brett Pearce being presented with the Gordon Watson Trophy by Campbell Mitchell

Fidelity Life’s Business manager of the year award was shared by Kenny Kaushish (Auckland) and Michelle Vaughan (Christchurch), who have shown incredible growth and tenacity in delivering outstanding performances.

Kenny Kaushish being presented with the Business Manager of the year award by Campbell MItchell

Kenny Kaushish being presented with the Business Manager of the year award by Campbell MItchell

Michelle Vaughan being presented with the Business Manager of the year award by Campbell Mitchell

Michelle Vaughan being presented with the Business Manager of the year award by Campbell Mitchell

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Legal and regulatory update for the life and health insurance sector

RBNZ announce key findings from Reverse Stress Test, announce date they will publish annual updated weights for the Trade Weighted Index and say risks to NZ’s financial system remain contained; XRB consult on proposal to amend equity method of accounting; FMA release new podcast series on KiwiSaver; committee stage of the Contracts of Insurance Bill completed and the bill was divided.

4 November 2024 - The RBNZ announced key findings from its 2024 Reverse Stress Test, alongside an assessment of how geopolitical tensions could impact financial stability in New Zealand. https://www.rbnz.govt.nz/hub/news/2024/11/geopolitical-tensions-highlighted-as-risk-to-financial-stability

4 November 2024 - The Reserve Bank of New Zealand will publish the annual updated weights for the Trade Weighted Index on 4 December. https://www.rbnz.govt.nz/statistics/series/exchange-and-interest-rates/trade-weighted-index-weights-and-trade-volumes

5 November 2024 - Risks to New Zealand’s financial system remain contained, Deputy Governor Christian Hawkesby says in releasing the November 2024 Financial Stability Report. https://www.rbnz.govt.nz/hub/news/2024/11/financial-system-remains-resilient-admidst-economic-downturn

6 November 2024 - The External Reporting Board is seeking feedback on the International Accounting Standards Board's Exposure Draft which proposes to amend and clarify the requirements of the equity method of accounting. Consultations closes 20 November 2024. https://www.xrb.govt.nz/assets/Accounting/Consultations/Equity-Method-ED/XRB-summary-of-the-proposals-IASB-ED-Equity-Method.pdf

7 November 2024 - The FMA launch a new podcast series 'Navigating KiwiSaver'. In the first episode 'KiwiSaver 101', Jess talks with Stuart Johnson, Chief Economist at the FMA, about KiwiSaver – how it works, its benefits, and strategies to maximise your investment. https://www.fma.govt.nz/library/podcast/navigating-kiwisaver-episode-1/

7 November 2024 - The committee stage of the Contracts of Insurance Bill was completed. The bill was divided into the following bills:

  • Contracts of Insurance Bill

  • Contracts of Insurance (Repeals and Amendments) Bill

https://www.parliament.nz/en/pb/daily-progress-in-the-house/daily-progress-for-thursday-7-november-2024/

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FSC publish Spotlights on Life Insurance and KiwiSaver

The Financial Services Council (FSC) have published their September 2024 spotlights on Life Insurance and KiwiSaver.

The Financial Services Council (FSC) have published their September 2024 spotlights on Life Insurance and KiwiSaver.

There are now 4.15 million life insurance covers, with $3.21 billion in annual life insurance premiums. The split is about 60% males and 30% females, and more than half of cover is for those aged 46 – 65.

KiwiSaver member contributions are slightly less than last year but funds under management have increased by 21.2% in the 12 months to 30 September, reaching $107.25 billion. Members are at an all-time high of 3,006,163.

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FMA announces more than $215 million returned to customers through remediation

The Financial Markets Authority (FMA) has released its annual report for the year ended 30 June 2024, including information on the money being returned to customers as a result of remediation activity stemming from the Conduct and Culture review.

The Financial Markets Authority (FMA) has released its annual report for the year ended 30 June 2024. One of the most interesting findings to come from the annual report was that $215 million has been returned, or is in the process of being returned, to customers as a result of remediation activity stemming from the Conduct and Culture review of banks and life insurers carried out by the Reserve Bank of New Zealand (RBNZ) and the FMA between 2018 and 2019. As at June 2024, 1.585 million affected customers had been identified. You can read about some of the filings from this year here.

The FMA achieved six out of nine of its Statement of Performance Expectations. Some key achievements included several penalty decisions for fair dealing provision breaches, opening licensing for the Conduct of Financial Institutions (CoFI) regime and producing the first Financial Advice Provider Monitoring Insights Report.

The FMA have also released the results of their Ease of Doing Business Survey which reports on stakeholder and industry participants views on the effectiveness of their interactions with the FMA.

  • 94% agree financial markets are effectively regulated

  • 85% agree the FMA supports market integrity

  • 84% agree that FMA communications is relevant to their sector

  • 75% agree the FMA helps raise the standards of market conduct

  • 80% agree that communications help them understand the FMA’s approach to regulation

  • 77% agree communications help them understand the FMA’s expectations of them

  • 53% agree it’s easy doing business with the FMA

 

More news:

The Banking Ombudsman Scheme has published results from its five-year review

Consumer confidence fell four points in October in the latest ANZ-Roy Morgan Consumer Confidence Survey

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