Chatswood serves the life and health insurance sector in New Zealand with market intelligence, data, and bespoke consulting services. Some of these are provided in conjunction with Quality Product Research Limited - a subsidiary that brings you Quotemonster.

We believe that good decisions are more likely to occur when we have good information about the market environment in which we operate. Intuitive leaps and creative decisions are always required, of course, but the more they are based on a firm foundation of observation, the better they tend to be.

Kelly O Kelly O

AIA launch new campaign offering customers up to three months off their premiums

AIA NZ has launched its latest campaign which offers new and existing customers up to three months off their premiums.

AIA NZ has launched its latest campaign which offers new and existing customers up to three months off their premiums.

  • First month free when customers take out a new eligible insurance policy between 18 September and 22 November 2024, and have the policy issued by 23 December 2024.

  • Second month free when customers add and activate AIA Vitality membership within 6 weeks of the policy being issued.

  • Third month free when customers reach Silver Status with AIA Vitality within the first 10 months.

  • Existing AIA Vitality member at Silver Status or beyond who buy a new eligible policy, automatically get three months premium-free on the new policy.

 

More news:

The Adviser Platform is offering its CRM system free of charge

Kirk Hope has started his appointment as Chief Executive Officer at FSC

Financial Advice NZ's partnership with Massey University’s Financial Education and Research Centre extended for three years

The Adviser Platform Conference 2024 is on 18 October

Australian life insurance customers who stay loyal to their insurer likely to be paying higher premiums than new customers

Of the roughly 14,000 known chemicals in food packaging, around 25% have been found in the human body

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Doreen Dutt Doreen Dutt

Recent rate changes on Quotemonster

We are pleased to confirm that the following rate changes are live on Quotemonster effective 1 September 2024.

Dear Quotemonster users,

We are pleased to confirm that the following rate changes are live on Quotemonster effective 1 September 2024.

  • Southern Cross Wellbeing One and Two (no changes were made to the GP and Prescriptions or Dental and Optical Options)

  • Accuro SmartCare and SmartCare+

If you have any questions or comments on these changes please reach out to us on info@quotemonster.co.nz

Happy Crunching!

 
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Kelly O Kelly O

Should more employers be looking at offering more flexible working options?

Increasingly, organisations are seeing the benefits of offering more flexible working options, in terms of productivity output, being able to attract a more diverse range of employees and employee satisfaction.

Increasingly, organisations are seeing the benefits of offering more flexible working options, in terms of productivity output, being able to attract a more diverse range of employees and employee satisfaction.

Stats NZ data shows that in 2023, 81% of organisations offered flexible working hours, up from 57% of organisations in 2018. In 2023, 77% of organisations offered part-time work roles, up from 53% in 2018.

Kiwibank economist, Sabrina Delgado, highlighted flexible work’s impact on the wider economy,

“Whether it’s working around school hours or the location of work, greater work flexibility perhaps has the biggest economic impact on improving the labour market outcomes and productivity.”

Infometrics chief executive and principal economist Brad Olsen said,

“Increasing participation even further can be supported by removing barriers to work for different groups, like parents, while still allowing them to do their parental duties without as much compromise as before.”

Dr Ellen Ford, the creator of #workschoolhours movement, said,

“There are a huge amount of parents who would absolutely love to work in an organisation that provides a school hours framework and they would add immense value to the organisation.”

“One of the economic benefits is that it actually allows organisations to tap into a massively underutilised section of the workforce.”

“If businesses are struggling to attract and retain great talent, one of the ways they can do that is actually offer roles that work within school hours.”

“People on part time contracts are typically the most productive in the workforce. They just get their stuff done in a shorter amount of time.”

It seems like flexible work options are here to stay. An international survey of more than 500 CEO’s around hybrid working, found 91% had adopted hybrid working and 74% said a full-time office return is not a business priority. 73% of CEO’s agreed that hybrid work allows them to attract the best workers and 76% saw improved staff retention since offering flexibility to employees.

 

More news:

Tony Vidler posits why advisers face fee resistance and how to turn it around

Finalists for the FSC Awards 2024 announced

KiwiSaver investors advised to ignore sharemarket turmoil and stay the course

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Kelly O Kelly O

AIA release their 2023 Sustainability Report

AIA has released its 2023 Sustainability Report: Sustaining Healthier, Longer, Better Lives.

AIA has released its 2023 Sustainability Report: Sustaining Healthier, Longer, Better Lives. Key highlights include:

  • Achieved Toitū carbonreduce certification

  • Paid 92% of claims received, totalling $734.8M in 2023

  • Grew to 55,000+ AIA Vitality members, encouraging members to improve their physical and mental wellbeing

  • Invested into the Betashares Global Sustainability Leaders and Australian Sustainability Leaders funds

  • Began transitioning fleet to hybrid vehicles to reduce fuel usage

  • 2023 Gallup Engagement Survey Top Quartile in global finance and insurance industry benchmark

  • Partnered with the Sustainable Business Council, hosting a webinar highlighting their Environment and Our Health Report.

AIA was recognised for its sustainability efforts, winning the 2023 Australian and New Zealand Institute of Insurance and Finance Awards for Excellence in Environmental, Social and Governance (ESG) Change, and the Financial Services Council of New Zealand Award for Excellence in Sustainable Practices.

Nick Stanhope, AIA NZ CEO, said

“At AIA NZ, our dream is for New Zealand to be one of the healthiest and best protected nations in the world. We understand that environmental sustainability not only has an impact on the wellbeing of our planet, but on our physical and mental health as well.

By rolling out initiatives and practices which support our ESG goals, we’re demonstrating our commitment to safeguarding the environment and the health of our communities.”

 

More news:

Fidelity Life offer premium waivers to those affected by extreme weather

Partners Life 3-day Training Course starts 19 August

External Reporting Board hold Sandbox Session for Assurance Practitioners

ANZ introduces behavioural biometrics collection, an anti-scam measure

Five strategies for advisers to navigate a high-rate environment

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Doreen Dutt Doreen Dutt

Recent rate changes on Quotemonster

We are pleased to confirm that the rate changes to nib and Southern Cross, effective 1 July 2024 are live on Quotemonster.

Dear Quotemonster users,

We are pleased to confirm that the following rate changes are live on Quotemonster effective 1 July 2024.

  • nib Ultimate Health Max, and the Specialists and Test option

Please note no changes were made to Ultimate Health, GP and Prescriptions or Dental and Optical Options, click here to learn more about nib’s quarterly premium review.

  • Southern Cross Wellbeing One and Two

Please note no changes were made to the GP and Prescriptions or Dental and Optical Options.

If you have any questions or comments on these changes please reach out to us on info@quotemonster.co.nz

Happy Crunching!

 
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Kelly O Kelly O

nib quarterly premium review results in price increases

nib’s premium review results in price increases for current members and new policies sold this quarter.

As part of a quarterly review, nib have reviewed their health insurance premiums. The changes affect both current members renewing their policies and new policies sold this quarter. The changes for renewing customers are below, with the change in premium for each member varying depending on the benefits, options and excess they have selected, who the policy covers and whether the premium includes a policy fee.

Premiums included in quotations for prospective new members will be updated from 1 July 2024 and the new rates will be automatically updated in nibAPPLY. Quotations dated before 1 July 2024 will be honoured if the application goes into force within 30 days of the quotation date.

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Kelly O Kelly O

Southern Cross Health Insurance CMO talks about biggest challenges and opportunities

Southern Cross Health Insurance Chief Marketing Officer Regan Savage has been interviewed by Campaign Asia about the biggest challenges and opportunities they’re facing and where they're investing marketing budgets this year.

Southern Cross Health Insurance Chief Marketing Officer Regan Savage has been interviewed by Campaign Asia about the biggest challenges and opportunities they’re facing and where they're investing marketing budgets this year.

Savage calls out high inflation, the cost-of-living crisis and proving the value of premiums even when people aren’t claiming as the three biggest marketing challenges right now. In terms of opportunities, Savage mentions investing in newer, more capable communications platforms, how they are proactively offering members options to manage premiums as their needs change, and looking for opportunities to utilise AI to automate repetitive tasks.

 

More daily news:

Pinnacle Life are looking for a Head of Finance

The new Fidelity Life E-App is up and running

mySolutions webinar 'The Thousandth Client' 5 June

Southern Cross recognised at the 2024 Reader’s Digest Trusted Brand awards

Jon-Paul Hale says it's time to review how commission is paid when clients move to a new adviser

The Brand Experience Gap Study found insurers were among worst performers in NZ

Financial Advice NZ webinar 'Post Budget Webinar - Economic and Consumer Impacts 5 Jun

MBIE acknowledge financial institutions likely need to comply with current COFI legislation until around 2026

MAS is calling for nominations for the role of Practitioner Trustee of MAS Members’ Trust

Bell Gully summarise the Customer and Product Data Bill that has been introduced to Parliament

New Zealand is 485 GPs short, with this number expected to grow

Zurich develops AI systems to streamline life insurance applications

UniMed give followers a chance to win a double pass to the Crusaders game this Friday

MAS publish their latest Member-exclusive quarterly magazine, OnMAS

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Kelly O Kelly O

Fidelity Life offers new customers 3 months' premium-free

Fidelity Life is offering new customers their first 3 months’ premiums free.

Fidelity Life is offering new customers their first 3 months’ premiums free. The offer applies to all eligible Platinum Plus, Platinum Plus Level Term, Mortgage Protector and NZHL Life policies that are:

  • illustrated between 1 May until 31 August 2024 and

  • applications are submitted within 30 days of the illustrations being generated and 

  • a policy is issued within the 6 months of the offer period end date.

 

More daily news:

nib publish their top five medical claims

New Zealand Underwriting Agencies Council Expo 23 May

The Co-operative Bank win Consumer People's Choice Award

BNZ's net profit after tax for the six months to March 31 was $762 million

FSC reports 70% of Kiwis now frequently worry about their finances, the highest level since 2020

Read More
Kelly O Kelly O

AIA appoints Chief Product and Strategy Officer

AIA NZ has appointed Alex Kühnast as Chief Product & Strategy Officer.

AIA NZ has appointed Alex Kühnast as Chief Product & Strategy Officer. Kühnast  joins AIA from KPMG New Zealand, where we was Principal – Head of Insurance Consulting & Actuarial Services. In his newly created role, Kühnast will look after Product, Pricing, Investments and Strategy.

AIA NZ CEO Nick Stanhope said

"Alex’s appointment is exciting for us. He is a natural fit at AIA NZ with his passion for health and wellbeing, and he has a wealth of international experience, having lived and worked in his home country of South Africa, the Netherlands, United Kingdom and of course now New Zealand.”

 

More daily news:

The FMA is assessing 52 submissions on Outcomes-Focused Regulation consultation

Roxanne Salton talks about Southern Cross Health Society's technology strategy

RBNZ cautions a long-term trend towards risk-based home insurance pricing will pose challenges for some property owners

Tony Vidler writes of how to create top of mind awareness

PWC summarises opportunities posed by open banking

Pharmac allocated largest ever budget of $6.294 billion over four years

Hon Paula Bennett has been appointed as member and chair of the Pharmac board

Weight loss drug found to reduce sleep apnoea severity

Read More