Chatswood serves the life and health insurance sector in New Zealand with market intelligence, data, and bespoke consulting services. Some of these are provided in conjunction with Quality Product Research Limited - a subsidiary that brings you Quotemonster.

We believe that good decisions are more likely to occur when we have good information about the market environment in which we operate. Intuitive leaps and creative decisions are always required, of course, but the more they are based on a firm foundation of observation, the better they tend to be.

Kelly O Kelly O

Members vote to combine Accuro with Unimed

The Boards of Unimed and Accuro have announced that Accuro members have endorsed the proposal to transfer the Accuro insurance portfolio and operations to UniMed.

The Boards of Unimed and Accuro have announced that Accuro members have endorsed the proposal to transfer the Accuro insurance portfolio and operations to UniMed.

Members voted in favour at both Special General Meetings, with 92.8% and 96.1% voting in favour at the first and second meetings respectively.

Next a portfolio transfer application will be made to the Reserve Bank of New Zealand (RBNZ) for approval, which is likely to be completed early next year. If the RBNZ approves the application then the two brands will combine under the Unimed banner, making Unimed the third largest medical insurer in New Zealand with a membership of around 140,000 members.

 

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Helena Harbrow talks about the benefits of Partners Life's EVINCE software

Shaun Baird announced as AIA's new Chief Financial Officer

Katrina Shanks writes how to get a better savings rate

Financial Advice NZ webinar 'Economic insights and what we should watch for in the future' 24 Jan

Financial Advice NZ Canterbury/Nelson Region Christmas Event 7 Dec

Financial Advice NZ Central Region Christmas Event 24 Nov

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Kelly O Kelly O

AIA campaign offers customers up to $100 in rewards

AIA has launched a new AIA Vitality campaign offering up to $100 in rewards to new and existing customers.

AIA has launched a new AIA Vitality campaign offering up to $100 in rewards to new and existing customers.

When customers add AIA Vitality to any new or existing eligible health, trauma, income protection or life insurance policy and activate their membership before 20 December 2023 they will receive a $50 Countdown or Airpoints Dollars™ reward. If they complete an AIA Vitality Health Check before 20 December 2023, they will receive another $50 countdown or Airpoints Dollars™ reward.

Existing AIA Vitality members who have already completed their AIA Vitality Health Check this year are entered into a separate draw to win 1 of 50 $100 Countdown vouchers or Airpoints Dollars.

 

More daily news:

FSC holding 'Outlook 2024 - Regulatory and Economic Update' 31 January

Surgeons at Southern Cross Rotorua Hospital will be assisted by a Robotic Orthopaedic Surgical Assistant (Rosa)

Fidelity Life's Head of Information Security awarded 'Champion of Change'

DLA Piper cautions that the FMA's push to move away from compliance to address perceived harm missed by the current regulatory regime raises serious questions

TAP say their system supports independent advisers

Pulled FMA campaign cost $16,000

Calls for New Zealand to have a centre for disease control

The World Health Organization has proclaimed loneliness to be a “pressing” global health threat

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Kelly O Kelly O

Legal and regulatory update for the life and health insurance sector

15 Nov 2023 - The Australian Prudential Regulation Authority (APRA) has begun consulting on targeted changes to liquidity and capital requirements aimed at strengthening the banking sector’s resilience to future stress. https://www.apra.gov.au/news-and-publications/apra-proposes-targeted-changes-on-liquidity-and-capital-response-to-global

16 Nov 2023 - FSC publish 'Leading Lawyers Australia' webinar replay which covered a range of topics designed to give an insight into some of the key issues in the Australian regulatory landscape, comparable regimes and insights applicable to New Zealand financial organisations and our legislative change.   https://blog.fsc.org.nz/fsc-connect-webinar-leading-lawyers-australia-2023?utm_content=271849010&utm_medium=social&utm_source=linkedin&hss_channel=lcp-14426254

16 Nov 2023 - The Australian Prudential Regulation Authority (APRA) has released a response to consultation on proposed minor amendments to the prudential framework for authorised deposit-taking institutions (ADIs) and general, life and private health insurers.  https://www.apra.gov.au/news-and-publications/apra-releases-response-to-consultation-on-minor-amendments-to-prudential-0

16 Nov 2023 - ASIC Chair Joe Longo and the Australian Financial Security Authority (AFSA) Chief Executive Tim Beresford signed a refreshed Memorandum of Understanding (MoU). The agencies will continue to work together to pursue common interests and demonstrate their commitment to a whole-of-Australian Government approach to protecting and promoting confidence in the financial system. https://asic.gov.au/about-asic/news-centre/news-items/asic-chair-and-afsa-chief-executive-sign-refreshed-memorandum-of-understanding/

17 Nov 2023 - ASIC opened its consultation on the Australian Banking Association’s (ABA) proposed changes to its Banking Code of Practice (the Code). The Code contains a set of contractually enforceable standards that customers and small business can expect subscribing banks to uphold. The ABA plans to apply for ASIC approval of the revised Code.
This is the first time that ASIC has undertaken a public consultation before making a decision on approving the Code.  https://asic.gov.au/about-asic/news-centre/find-a-media-release/2023-releases/23-306mr-asic-consults-on-aba-s-proposed-changes-to-the-banking-code/

20 Nov 2023 - Simone Constant and Alan Kirkland start their five-year terms as ASIC Commissioners today https://asic.gov.au/about-asic/news-centre/find-a-media-release/2023-releases/23-308-new-commissioners-commence-at-asic/

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Kelly O Kelly O

Changing business demographics opens up opportunities for advisers

Stats NZ’s latest business demography statistics (as at February 2023) paints a promising picture of New Zealand’s economic landscape. With more new businesses and a rise in employment, opportunities abound for insurance advisers specialising in Business Risk Protection products.

Stats NZ’s latest business demography statistics (as at February 2023) paints a promising picture of New Zealand’s economic landscape. With more new businesses and a rise in employment, opportunities abound for insurance advisers specialising in Business Risk Protection products.

Key highlights include:

·         The number of enterprises in NZ is following an upward trajectory, with 605,000 enterprises in February 2023, up 1.8% from February 2022. This is on top of a 5.3% increase in the year to February 2022.

·         The number of paid employees in these enterprises (not an official employment statistic) was 2.5 million, up 3% from February 2022.

·         These enterprises operated across 641,560 business locations, up 1.4% from February 2022.

There has been a marked increase in new businesses across a range of sectors, indicating a healthy and growing economy. The data also reveals a positive trend in employment, with employees in large enterprises up 5.9% from February 2022.  

Ministry of Business Innovation and Employment figures show 196,584 people entered NZ on work visas in the 12 months to September, up dramatically from 39,501 in the 12 months to September 2022. The arrival of these overseas workers further increases the pool of workers available and makes it much easier for employers to fill any vacancies.

Certain industries, such as construction; professional, scientific and technical services; and health care and social assistance industries, have shown significant growth. These sectors often have specialised insurance requirements, like protecting shareholder needs or covering key people within an organisation, providing a niche market for advisers.

Quality Product Research Ltd have recently completed independent research on Business Insurance lump-sum products, putting a wealth of information at advisers’ fingertips in order to make well-informed recommendations. With disability products soon to be included, advisers can offer a comprehensive suite of options to their clients.

Advicemonster has functionality that allows users to streamline the process of creating Business Statements of Advice (SOAs), speeding up the time spent on admin and freeing up more time to spend with clients. Please get in touch if you’d like a sample copy of a Business SOA. Advicemonster’s tools assist advisers in conducting a Fact Find and Needs Analysis and being able to offer highly personalised solutions.

The combination of up-to-date research and specialised tools allows advisers to educate new businesses on effective risk mitigation strategies. This is particularly crucial for sole traders and SMEs that may not yet be aware of the full range of risks they face.

To find out more about what Advicemonster can do for you, please contact Aneel Ravji on 0212160905 or ask us about our next online training sessions.

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Doreen Dutt Doreen Dutt

Legacy product rating project (an update)

As of 14 November 2023, the following legacy product research is available in our Standalone Head to Head:

•      ANZ Life and Living 2015, 2016, 2017, 2020

•      ANZ Lifestyle Protection 2009, 2010

•      Cigna LifeOne 2014

•      Co-Operative Bank 2013

•      Countdown Life 2014

•      MAS 2016, 2018

•      Momentum Life 2019

•      nib Premier Health 2017

•      nib Easy Health 2018

•      nib Top Private Hospital Cover Plus 2017

•      nib Stay Well Classic 1996

•      nib Hospital Cover EasyCare 2017

•      NZ Seniors 2022

•      OneChoice 2019, 2021

•      Southern Cross Regular Care 2018

•      Southern Cross Ultra Care 2021

•      Westpac Gold Term 2010, 2012, 2017

•      Westpac Term 1990-1995,1995-2000

The following legacy product research has been rated and will be loaded to our Standalone Head to Head in the coming weeks. If you’re interested in a rating for one of these products or have a product that you believe we should rate, please reach out to us on info@quotemonster.co.nz

•      AA Life 2016, 2018, 2017, 2019, 2022

•      ANZ Life and Living 2010, 2018

•      ANZ Lifestyle Protection 2007, 2008, 2011, 2015

•      AMP Vital Plus Crisis 2020

•      ASB Absolute Health 2012

•      Asteron Smart Life 2004

•      BNZ Flexi Card 2014, 2015

•      BNZ BillAssure 2005

•      BNZ Men’s ReCover 2004

•      Cigna Farmers Finance 1996/1998

•      Guardian Assurance 1996

•      Kiwibank 2010, 2018

•      MAS 2013, 2017, 2021

•      Mercer Bill Protection 2016

•      nib Premier Health Business 2017

•      nib Premium Hospital 2017

•      nib Standard Hospital 2017

•      NZHL 2019, 2021

•      Pinnacle Life 2010

•      SBS Bank 2014

•      Sovereign Absolute Health 2010

•      Tower Life 360 2011

•      Westpac Gold Term 2018

•      Westpac Term 2007, 2012, 2013, 2014, 2017

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Kelly O Kelly O

FMA pulls campaign after being accused of mocking fraud victims

As part of Fraud Awareness Week, the FMA was running videos on social media to help raise awareness of scams but the videos were removed after they were accused of blaming scam victims.

The FMA has pulled a video campaign after it was accused of mocking fraud victims. As part of Fraud Awareness Week, the FMA was running videos on social media to help raise awareness of scams. However, their execution of comedian Tom Sainsbury playing ‘boomer dad’ who gets scammed and loses money he was planning to use on a trip to France, has been accused of blaming scam victims.

Financial Adviser Rachelle Bland has said the FMA should be requesting banks improve their systems and Janine Starks is calling for banks to take more accountability in stopping frauds, for example by implementing matching account names and numbers.  

Last week data from banks showed New Zealanders lost almost $200 million to scams in the year to September, up 8% from the previous year.

 

More daily news:

Asteron Life has appointed Kirsten Young as the National Manager Adviser Distribution

The NZCSF Level 5 version 2 is undergoing a five year review

Guy Dobson says the Level 5 qualification should be left alone

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Kelly O Kelly O

Tony Dench has started as Financial Advice New Zealand’s Interim CEO

Tony Dench has taken on the role of Interim Chief Executive Officer at Financial Advice New Zealand. Dench started on 13 November and will work three days a week while the Board undertake a search for a permanent CEO.

The Board of Financial Advice New Zealand has announced that Tony Dench will take the role of Interim Chief Executive Officer. Dench started on 13 November and will work three days a week while the Board undertake a search for a permanent CEO.

Dench has over 20 years’ experience working in the financial services and banking sectors in NZ. Dench spent five years as CEO of the SHARE and Newpark group of financial advisers until the end of 2022.

Tony’s goals for while he’s at Financial Advice NZ are to maintain the momentum, develop the membership and deliver the Thrive conference next year.

 

More daily news:

AIA has increased premiums for its private health and cancer cover

mySolutions webinar 'Our industry and its future...' presented by Russell Hutchinson, 9am 22 November

Trial data finds obesity drug Wegovy cuts risk of death by 18 per cent

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Kelly O Kelly O

Legal and regulatory update for the life and health insurance sector

13 Nov 2023 - The FMA reminds New Zealanders to remain vigilant to investment scams as part of Fraud Awareness Week 2023 https://www.fma.govt.nz/news/all-releases/media-releases/fma-encourages-new-zealanders-to-be-aware-of-investment-scams/

13 Nov 2023 - ASIC calls on organisations to prioritise their cyber security after its report into the cyber capability of corporate Australia identified significant gaps https://asic.gov.au/about-asic/news-centre/find-a-media-release/2023-releases/23-300mr-asic-calls-for-greater-organisational-vigilance-to-combat-cyber-threats/

14 Nov 2023 - Research released by ASIC’s Moneysmart program shows for 68% of Gen Zs, finances are a major cause of concern, more than any other age group (57% of non-Gen Zs). https://asic.gov.au/about-asic/news-centre/find-a-media-release/2023-releases/23-302mr-gen-z-more-concerned-about-finances-than-any-generation-in-australia/

14 Nov 2023 - The Reserve Bank of New Zealand publishes Karen Silk's speech on building a balance sheet to support financial stability https://www.rbnz.govt.nz/-/media/project/sites/rbnz/files/events/2023/11/building-a-balance-sheet-to-support-financial-stability.pdf

15 Nov 2023 - The FMA has opened consultation on its approach to outcomes focused regulation, including the fair outcomes for consumers and markets it wants to see financial service providers focus on. Consultation closes 1 March 2024. https://www.fma.govt.nz/news/all-releases/media-releases/fma-opens-consultation-on-fair-outcomes-for-consumers-and-markets/

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Kelly O Kelly O

How many adviser associations does NZ need?

Following The Finance Brokers Association of Australia’s (FBAA) news that they plan to open a local branch in New Zealand in February,  Katrina Shanks has questioned whether there is room for another adviser association.

Peter White, FBAA’s chief executive has said the as yet unnamed association will offer mortgage advisers a “stronger voice and representation in front of regulators and politicians” as well as giving “greater awareness and understanding to borrowers as to why they should be using a mortgage adviser to get their home loan rather than just going direct to the banks”. White also promises to deliver more professional development events relevant to the sector.

While Financial Advice NZ won’t release the number of members who are mortgage advisers, she says they are already specifically catered to with services including a ‘Seeking Adviser’ campaign on the website, an online learning management system, a range of mortgage tools and training on areas such as regulation and legislation.

 

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nib survey found 40% of parents surveyed are worried about the amount of time their kids spend on devices

MAS becomes a Toitū net carbonzero certified organisation

BNZ report statutory net profit of $1.509 billion, up 6.7% on the previous year

Almost two hundred million dollars was lost by kiwis to scams in the last year

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