
Chatswood serves the life and health insurance sector in New Zealand with market intelligence, data, and bespoke consulting services. Some of these are provided in conjunction with Quality Product Research Limited - a subsidiary that brings you Quotemonster.
We believe that good decisions are more likely to occur when we have good information about the market environment in which we operate. Intuitive leaps and creative decisions are always required, of course, but the more they are based on a firm foundation of observation, the better they tend to be.
How health innovations have increased life expectancy - and could continue to do so
I am a big fan of health innovations. I owe my life, and the lives of my wife and three children, to excellent modern health care systems. I am going to link to an excellent post about new treatments that are emerging at the end of this piece. This is a good news post to focus on what is going well, and some optimism for improvements.
I am a big fan of health innovations. I owe my life, and the lives of my wife and three children, to excellent modern health care systems. I am going to link to an excellent post about new treatments that are emerging at the end of this piece. This is a good news post to focus on what is going well, and some optimism for improvements.
Before I do that, I want to highlight some of the innovations of the last 100 years that have had the most dramatic effect on life expectancy. The early part of the 20th century - from 1900 to roughly the end of the second world war, saw a series of catastrophes. The first world war, the Spanish ‘flu pandemic, the depression, the Holodomor, and then the second world war, including The Holocaust. Life expectancy took a beating - google charts of life expectancy for Western Europe - you will see the dips especially in France. In some places you see long periods where there is an absence of data, which perhaps tells an even more horrific story. But over the last 100 years there have been some incredible innovations which has enabled a dramatic improvement in the life expectancy across developed nations - and substantial improvements in virtually all nations, some developing nations, and even in many that remain desperately poor.
Historical Context: Top Interventions of the Last 100 Years
Sanitation and Clean Water (Early to Mid-20th Century) - Municipal water treatment and widespread adoption of sanitation systems dramatically reduced deaths from waterborne illnesses like cholera and typhoid.
Antibiotics and Infection Control (1940s onward) - The discovery of penicillin and subsequent antibiotics revolutionized the treatment of bacterial infections, which were major causes of mortality in the early 20th century. Advances in surgical antisepsis and sterile techniques further reduced infection-related deaths.
Vaccines (20th Century onwards ) - Immunization programs virtually eradicated diseases like smallpox and drastically reduced others, including polio, measles, and tetanus. Widespread childhood vaccination campaigns have saved millions of lives, particularly in developing nations. It is a shame that vaccination rates in this country have been falling for some time – bringing a resurgence in diseases such as whooping cough.
Improvements in Cardiovascular Health (Mid-20th Century onwards) -Advances in understanding heart disease and hypertension led to effective treatments, such as statins, beta-blockers, and minimally invasive surgeries like angioplasty. Lifestyle interventions and public health campaigns reduced smoking, significantly decreasing cardiovascular deaths. If only we could push on and work on our obesity epidemic, we could continue to make rapid progress in this area. Some of the new weight loss medicines (see below) offer some help in the battle of the bulge – which has a huge effect on cardiovascular health, and cancer rates.
Cancer Screening and Treatment (Late 20th Century onward)
The development of chemotherapy, radiation, and surgical techniques, combined with early detection through screening, significantly improved cancer survival rates. Now we have a whole new suite of cancer medicines which look set to dramatically improve survival rates once again. But more on those later.
Advances in Maternal and Neonatal Care (20th century)
The introduction of prenatal care, safe delivery practices, and neonatal medicine has dramatically improved survival rates for mothers and infants, contributing to longer average lifespans globally. A nod should be given to safety improvements in care of children here too, which has helped not only in the first year of life, but also in the first five years.
It is hard to say exactly how much – as combinations of factors (positive and negative) have created the great outcomes we have today. In aggregate, the shift has been incredible - expectations for life expectancy at birth in the UK were about 48 for males and about 52 for females in 1900. Today they are about 82 years, about a 78% improvement. In New Zealand, the shift has been similar. I haven’t event talked about quality of life yet. Estimates vary, but the big ones have been estimated, in the UK, to have had the following contribution ranges in impact (estimates are as a percentage of the total gain in mortality).
· Sanitation and Hygiene: 20–25%
· Cardiovascular Disease Treatments: 15–20%
· Antibiotics: 10–15%
· Vaccination Programs: 10–12%
· Maternal and Neonatal Care: 8–10%
Can the rate of gains continue?
Absolutely, yes. We did a piece of work in 2023 estimating how many deaths, annually, could be saved by bringing our health system performance up to either a) the OECD average or b) the OECD leader. The gains are substantial, and are not just about later life treatments – but saving hundreds of deaths, for example, of women in their 30s, 40s, and 50s, from breast cancer.
Plus, there are so many great new innovations. For that, I want to link to this external article, which details some incredible new discoveries, which are worth reading about:
(1) Five medical breakthroughs in 2024 - by Saloni Dattani
If you would like to read the biography for Saloni Dattani, you can find a brief one here: Saloni Dattani - Our World in Data
Overall, for most people, life has become longer, better, and wealthier. At the same time, it remains true that there is much more to be done. Even just improving access
Updated Health / Medical insurance price comparison database
We have created an updated Medical Comparison database V114. Institutional subscribers have copies in their shared folders / FTP sites. Advisers quoting on Quotemonster already have the new rates showing in their quotes. Changes are detailed in this post.
We have created an updated Medical Comparison database V114. Institutional subscribers have copies in their shared folders / FTP sites. Advisers quoting on Quotemonster already have the new rates showing in their quotes. Changes are detailed below.
Changes in V114:
Updated nib rates effective 1/1/25
Updated AIA Policy Fee ($7.80) effective 1/1/25
Product comparison database upgrade
The research team worked tirelessly through the holidays—there is always more research work to do. Some highlights from their busy summer, while you were on break, are detailed in this post.
The research team worked tirelessly through the holidays—there is always more research work to do. Some highlights from their busy summer, while you were on break, include:
Library Expansion:
We now have over 4,000 policy documents in our library. We are confident that no one else has such a comprehensive collection. In addition, we have identified more than 300 old in-force policy types that are no longer sold, which we plan to incorporate into the library.Legacy Contracts:
Before Christmas, we had rated 202 legacy contracts. While that might seem modest compared to the more than 4,000 documents in the library, let us explain: we prioritize legacy contracts with the largest number of existing members. For instance, a 50-year-old Temperance and General Mutual Assurance Society whole-of-life policy might have a few dozen current members, whereas older plans from major insurers such as BNZ Life or Westpac often have tens of thousands—sometimes over 100,000—members. Our carefully curated library now supports about 95% of the existing business research inquiries we receive. Additionally, over the last three weeks, we’ve added two dozen new legacy research evaluations.Dynamic Updates:
A key advantage of our approach to legacy research is that we update ratings whenever there is a weighting change or product upgrade. Some services only provide the rating applicable when the product was last actively researched while on sale. This can lead to outdated insights, especially given the recent trend of blanket upgrades in existing business—particularly by medical insurers and specialist bancassurers acquired by mainstream life insurers.On-Sale Research Updates: version 16.3 now live
We have upgraded our on-sale research database to version 16_3, which includes the following enhancements:Trauma: Minor sub-item reviews for Major Organ Transplant, Early Onset Osteoporosis, Stroke, Coma, Aplastic Anaemia, Trauma Buyback, and Permanent Loss of Hearing.
Mortgage: Minor sub-item review for Offsets.
Life: Minor sub-item review for Inflation Adjustment.
Specific Injury: Minor sub-item review for Loss of Hearing.
Medical: Minor amount score review for GP Minor Surgery and Pregnancy.
If you’d like to learn more about the recent changes to our research ratings, please join us at our forthcoming research deep dive meeting. Details will be posted here on the blog as well as via a pop-up on the site.
Industry infrastructure and the value of good government
What do we mean by ‘industry infrastructure?’ KiwiSaver managers highlight an example currently missing.
There is a necessary tension between an industry and government. Too close and there is a risk of coddling, capture, and even worse. Too distant and producers and consumers suffer from the neglect of industry infrastructure.
What do we mean by ‘industry infrastructure?’
These are the systems, practices, laws, and regulations that collectively set up ‘how we do things in this industry.’ In some cases, they are legal and regulatory frameworks - such as licensing of insurers by The Reserve Bank of New Zealand, and regulation of financial markets by the Financial Markets Authority. Sometimes they are literal services - for example, collection of contributions to KiwiSaver by Inland Revenue.
Establishing these and getting them right-sized is difficult. For all our gripes about new regulation, most New Zealand insurers and financial advisers that look at the Australian approach feel our regime is far better. KiwiSaver managers have identified that there is a missing piece of industry infrastructure in their world: a common standardised method for establishing whether a hardship withdrawal should be permitted. I think it is an excellent example of where government can help a sector, which means customers first and foremost but also includes product providers and advisers. Read this article to find out more: “Heartbreaking” hardship applications a challenge for KiwiSaver providers - Good Returns
Reinsurer: post-Covid excess mortality could last a decade
Post-COVID excess mortality could continue for up to a decade, according to some reinsurance analysts.
Swiss Re is one of the reinsurers that has analysed mortality trends and identified that post-COVID excess mortality could persist in some places for more than a decade: Post-COVID 19 'excess mortality' rates could remain high for another decade - Insurance News | InsuranceNewsNet
Hat tip to Tony Vidler for highlighting this article.
Quotemonster Site upgrade - last for 2024
QuoteMonster Release report for Version 4.6.4 [13 Dec 2024] - open this article for more details.
QuoteMonster Release report for Version 4.6.4 [13 Dec 2024]
It is our pleasure to announce the last Quotemonster site upgrade for 2024. If you haven’t tried it already, please do check out the Kiwimonster fund comparison tool for KiwiSaver funds. That’s a new service, but already has some updates we have been able to push through. Second on the list are some AI improvements to the business insurance statement of advice writing tool. If you have Advicemonster and you haven’t tried this yet - get on to it - it will move to becoming a separate paid service sometime in the first quarter next year. Some people have noticed that if they use Bing as a search engine, often because its preloaded on their computers when they purchase them, as part of the Microsoft Edge bowser, that the top Bing search result is, inexplicably, our test site. Your login won’t work there, there is a redirect on the site, but we’ve also disabled the ‘signup’ button to prevent further confusion.
A summary is below:
1. Kiwimonster web page changes include new home page, and pricing page when you visa kiwimonster.co.nz
2. Businessmonster – AI summary function improvement.
3. Update QAv2 site to remove Signup button and add message on the top.
4. Kiwimonster function changes including:
a. Able to enter 0 for Yearly Gross Earning, KiwiSaver Balance, and Weekly Topups
b. Able to download all history reports on Kiwisaver Dashboard
c. Change free PDF report format to show the small charts for each fund.
d. Wording changes for report and Kiwisaver items.
5. Add Freshdesk help button on all pages that include contact us and Knowledge base question and answer
New health / medical insurance price comparison
Institutional subscribers will be pleased to know that we have sent out a new version of the Medical/Health Insurace Price Comparison database.
This update includes the latest Southern Cross rate changes effective 1st December. Their prices went up by 2%.
Website and research database updates last week
Both the quotemonster.co.nz website and product research database went through upgrades last week. Here is a summary of the changes….
Both the quotemonster.co.nz website and product research database went through upgrades last week. Here is a summary of the changes:
1. Fidelity Specific Injury pricing + QPR Research
2. Pinnacle Life and Trauma new rate
3. Chubb Specific Injury with Qualified cover conditions with error message.
4. Accuro dependent over age 20 issues.
5. Personal AI result format issues on the SOA report.
6. QPR Version 16.2
The database version included a wide range of updated and new evaluations. Here is a more detailed list of those:
Changes in V16.2
Personal:
New policy document for Pinnacle Life effective 7 October 2024 - rating changes applied to Life, Trauma, TPD, and Income Protection
New policy document for AIA Specified Accidental Injury effective 1 November 2024 - rating changes applied
New Fidelity Life Specific Injury rated and enhancements applied to Life, Trauma and Multi Trauma effective 20 November 2024
Business:
New policy document for Fidelity Life effective 20 November 2024 - rating changes applied to Life and Trauma
Reviews & Remediations (personal/business):
AA Life Financial Stability Rating update from A+ to A
Trauma: - Sub-item review for Cardiac Arrest and renamed Out of Hospital Cardiac Arrest
MyThingz - by Ray Sheath
Ray Sheath of Essential Financial Solutions has launched a new app to help clients keep track of possessions, documents, and ownership details to support them in the event of loss.
MyThingz is a personal record-keeping app designed to help you keep track of your important possessions and assets. You can enter and maintain details of all your valuable items, and access this information from anywhere, at any time. In case of theft, you can quickly retrieve your asset list details and share them with the police and your insurance provider. You can check it out at: https://www.mythings.co.nz/
The app, the brainchild of Ray Sheath, of Essential Financial Solutions, demonstrates that once again financial advisers tend towards the entrepreneurial and are constantly innovating to help push forward new ideas and helpful tools for clients.
Medical insurance pricing database updated
Details of the price changes applied by AIA and Southern Cross to medical insurance plans.
The medical insurance database comparison for institutions was updated Tuesday 5th of November. Rates went live earlier on Quotemonster, of course. This is version 11_2 of the medical comparison database. Of particular interest are the comparisons of how price changes have been applied. AIA, which increases price annually, has taken an across-the-board approach. Southern Cross, applying its fourth increase in the last 12 months, varied changes by age and by excess level. People in their forties with higher excess levels experienced the largest increases. For more details about the database, please contact us. If you subscribe but haven’t checked out the changes yet - do look at the price change charts first when you open the database.